Pay Transparency: $20 - $25 per hour eligible for quarterly performance bonus.
Responsibilities:
Provide customer service to both internal and external customers to meet their parts needs in
alignment with the companys parts protocols and processes to include:
⪠Receive parts requests from customers in person through the internal Order Confirmation
Process by phone or email and respond with a quote or information in a timely manner
⪠Receive provide and issue purchase orders and receipts of goods
⪠Research availability of parts either within the facility or from other resources as necessary
⪠Search part numbers using a computer or standard catalogue
⪠Mark materials with identifying information to communicate parts allocations to service work
orders
⪠Maintain communication suppliers and customers to ensure efficiency within the parts department
⪠Provide and maintain accurate back-order reports
⪠Effectively sell and cross-sell parts referencing active campaigns or promotions
⪠Complete all applicable inventory activities work orders POs receipts of goods entry and put stock
away. Operates Forklift and other material handling equipment as needed.
⪠Participate in required inventory cycle counts and provide back-up support to other parts
department employees as required
⪠Participate in training to remain up to date on products represented by JJE and new/revised
protocols
⪠Process a variety of reports in written and electronic form (e.g. requisitions paperwork
reports etc.) to distribute information and/or materials to appropriate parties.
⪠Assist the Rentals Sales and Service Departments in scheduling by meeting regularly to
communicate status of parts orders
⪠Other duties as assigned.
Requirements:
⪠3-5 years experience in a heavy equipment construction or automotive parts and/or service
environment
⪠3-5 years experience in Inventory Management
⪠Strong computer skills including Microsoft Office and ERP/Inventory Management systems
⪠Mechanical aptitude or previous exposure to heavy equipment parts
⪠Strong verbal and written communication skills and demonstrated ability to work well with
individuals within and outside of the organization
⪠Ability to read and interpret documents such as safety rules operating and maintenance
instructions and procedure manuals
⪠Ability to prioritize and organize workload in a fast-paced environment
⪠Basic mathematical skills
⪠Must be able to lift 50 lbs.
Required Experience:
IC
Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers ... View more