IT Core Delivery Release & BA Manager

Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents cutting-edge digital tools and the strength of the Berkley brand.

Why Join Us
At Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.

What We Value

A client-first mindset with a passion for delivering exceptional experiences
Curiosity creativity and a drive to challenge the status quo
Collaboration across disciplines to build smarter more intuitive solutions
Integrity expertise and a commitment to excellence

Join us in creating a new standard in personal insurancewhere protection meets possibility.

#LI-AV1 #LI-HYBRID

This role will be based in one of our offices:

• West Hartford CT
• Wilmington DE
• Morristown NJ
• NYC

We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

As our IT Core Delivery Release and BA Manager you will be responsible for driving initiatives and providing leadership and oversight of Berkley Ones IT deliverables while having managerial responsibility for the Business Analysis function. This role requires strong experience with managing the delivery of technical solutions with the ability to establish expectations around timelines level-set on risks and resolve blockers. As a delivery lead you will oversee the day-to-day deliverables of the team and communicate status with other teams and senior leaders. As a manager you will directly oversee a team of Business Analysts positioning them for success and monitoring performance. Well trust you to partner very closely with the Business Project Manager to ensure alignment between the IT and business delivery plans and manage changes in scope priority and schedule.

What you can expect:

• Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education

Well count on you to:

• Be responsible for support ing all stages of the project life cycle from initiation scoping project staffing and project implementation.
• Maintain the annual roadmap by working closely with the Business PM to understand business needs and scheduling challenges.
• Lead and manage the business analysis team providing guidance mentorship and support.
• Collaborate with stakeholders to understand business requirements and objectives.
• Conduct thorough analysis of business processes systems and data to identify areas for improvement.
• Develop and implement strategies to optimize business operations and achieve organizational goals.
• Communicate time and cost estimates on level of work to support projects and meet schedules and timelines as agreed to. Ensure time tracking for projects is accurate and aligns with estimates and budgets.
• Support an Agile transformation by balancing the annual roadmap delivery with execution of a dynamic and ever-changing maintenance backlog.
• Own the backlog management process engaging the business in on-going review/prioritization ceremonies and driving delivery teams refinement and planning.
• Develop and maintain a positive relationship with business partners supporting functional areas and other IT team members by employing effective communication skills and building strong working relationships.1
• Continuously improve the Berkley One delivery process through on-going retrospectives solicitation of business feedback and test-and-learn process changes.
• Other work as assigned.

What you need to have:

• 3 years experience managing the delivery of technical solutions.
• 5 years experience in an Information Technology or consulting organization with proven experience partnering with client groups and managing multiple projects and parallel delivery streams.
• Excellent Project Management skills including planning scoping resource allocation and project tracking.
• Strong leadership and team management abilities.
• Experience with Agile (Scrum SAFe Kanban) methodologies.
• Insurance industry experience personal lines preferred.
• Exceptional communication skills. Your communication style is flexible to the situation and audience.

What makes you stand out:

• Calm under pressure. You have exceptional organizational skills integrity and great follow-through on tasks. You are comfortable challenging norms and recommending creative solutions.
• You are a master collaborator. Being able to bridge the gap between IT and business to understand business priorities and system constraints will be one of your superpowers.
• A love and passion for matching business needs to process and optimization. You will be implementing new tools and communication vehicles to keep teams informed and to optimize the SDLC process and improve quality. You can identify bottlenecks and quality issues and propose solutions. You are excited about the opportunity to create and experiment in order to advance our effectiveness and efficiency.

Manager IT Business Solutions JD Sept 2025