ZZP Civil Affairs Officer

2-SRQ119243

Job Title: Civil Affairs Officer (Public Employee I)

Reference: SRQ119243
Location: Municipality of Stichtse Vecht Netherlands
Department: Public Affairs and Services
Function: Public Employee I Civil Affairs
Number of Positions: 1
Start Date: November 1 2025
End Date: January 31 2026

Job Description:

The Municipality of Stichtse Vecht is looking for a proactive and service-oriented Civil Affairs Officer (Public Employee I) to strengthen the Public Affairs and Services this front-line role you will be the first point of contact for citizens regarding key civil affairs processes including registration documentation and citizen services.

This temporary position is ideal for someone who thrives in a public-facing environment has strong administrative skills and is committed to delivering quality municipal services.

Key Responsibilities:

• Handle citizen requests and applications related to civil affairs (passports ID cards residence registration etc.)

• Provide accurate and clear information to residents regarding municipal procedures

• Process data and documentation in accordance with privacy laws and internal protocols

• Collaborate with team members to improve service efficiency and responsiveness

• Assist with back-office administrative tasks related to citizen services

• Handle exceptional cases with care escalating when necessary

Eisen (Requirements):

• MBO 4 or HBO-level education preferably in Public Administration or a related field

• Proven experience working within a municipal environment especially in civil affairs

• Strong knowledge of Dutch civil registration systems (BRP GBA etc.)

• Excellent communication skills in Dutch both written and spoken

• Customer-focused mindset with attention to accuracy and compliance

• Able to work independently and manage time effectively

• Familiarity with relevant software systems used in municipalities is a plus

Additional Information:

• Contract duration: November 1 2025 January 31 2026

• Location: Municipality of Stichtse Vecht (on-site presence expected)

• Number of positions: 1

• Potential for extension depending on department needs

Would you like me to also generate a Dutch version of this job posting or combine it with the previous one for internal records Also let me know if you receive the application deadline (Uiterste voorsteldatum) and Ill update accordingly.