Motorist Assistance Patrol Operator (MAP) Alexandria, LA
Motorist Assistance Patrol Operator (MAP) Alexandria, LA
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Job Description
Position Description
Looking for a career where you can make a difference every day Discover this opportunity to become a Motor Assistance Patrol (MAP) Operator in Alexandria LA! Preview this exciting opportunity here: supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe quick clearance of incidents that affect traffic including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public. Starting pay is $21.00/hr with overtime available.
You will be part of a team that works closely with LADOTD local law enforcement and other first responders daily.
As a MAP Operator you can expect to:
- Monitor state highways for vehicle crashes disabled/abandoned vehicles debris and lane-closing events traffic signal malfunctions damage to state equipment on state roadways and general incident/congestion scenarios.
- Provide roadside assistance to stranded motorists (including changing tires giving battery jumps providing fuel removing debris from the travel lanes etc.).
- Work closely with police and other first responders at highway incidents.
- Provide incident response on-scene traffic control and limited first aid .
- Provide Traffic Incident Management (TIM) services.
- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.
- Observe required safety procedures to avoid injury and accidents at all times.
- Complete a combination of classroom and field training to be certified as a motorist assistance operator.
Qualifications
To be successful in this role you will have:
- High school diploma or its equivalent
- 0-2 years experience in incident management or related field
- Must possess a valid Louisiana drivers license
- Availability to work various shifts weekends and holidays
- Able to work in an outdoor environment lift/carry 50lbs and walk unassisted for 300 yards
- Able to speak English language (Bilingual is plus)
- Minimum age requirement of 21
- Must be able to pass classroom and field training to be certified as a motorist assistance operator
- Ability to pass 2 year DOT medical card physical
- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen
Additional desired experience and skills:
- Minor vehicle maintenance knowledge
If you are interested in supporting the LADOTD mission and making the roadways safer for the travelling public submit your application now for consideration.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at option 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
Employment Type
Full-Time
