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This is an opportunity for a sharp proactive and ultra-organized Director of Operations/Broker Assistant to support a top-producing agent and their high-performing team at Compass. This role is 90% dedicated to directly supporting the Team Leader and is critical to keeping the business running smoothly across listings marketing scheduling client care and operations. Youll be the right hand to a high-volume agentsomeone who loves logistics thrives in a fast-paced environment and can balance meticulous attention to detail with a calm low-key demeanor.
This small high-producing NYC real estate team is known for delivering white-glove service and deep market expertise across the luxury market. Backed by the Compass brands tech-forward tools and national reach the team operates with integrity professionalism and a drive for results.
Manage and organize the Team Leaders calendar including all showings and appointments
Coordinate and manage team-wide calendars and showing schedules
Listing & Transaction Management
Prepare and upload listing agreements and documentation
Handle transaction coordination from start to finishincluding liaising with attorneys CPAs agents and managing agents
Compile documentation and complete board packages
Manage & know the status of listings from on the market to in contract up until closing
Marketing & Presentation
Prepare all property listing materials: listing presentations show sheets postcards and digital campaigns
Coordinate with Compass Marketing Department and external vendors
Conduct targeted postcard mailings
Client Service & Communication
Provide outstanding customer service to clients and internal teams
Triage and respond to calls and emails with sound judgment and discretion
Coordinate open houses client events and thoughtful gift deliveries
Team & Operations
Maintain and update CRM mailing lists and online profiles
Track sales and run forecasts projections and comparative market analysis (CMA)
Manage team expenses and budget tracking
Create weekly and monthly reports for listings and team performance
Meet with team members regularly to ensure alignment
Assist with occasional personal assistant tasks for the Team Leader
Active NYS Real Estate License
Experience in NYC residential real estate strongly preferred
Meticulous attention to detail with a love for checklists and order
Excellent communication skillsprofessional warm and responsive
Ability to multitask under pressure while remaining calm and focused
Proactive problem-solver who takes initiative and sees tasks through
Tech-savvy: Excel Google Workspace DocuSign CRM platforms and social media tools
Comfortable supporting a dynamic leader with evening/weekend availability as needed
Compensation and Hours
$80000$100000 (W2 via Checks & Balances)
Schedule: MondayFriday 9AM6PM in office with evening/weekend availability for check-ins (respond within 2 hours max)
Full-Time