Branch Administrative Support

Primarily responsible for operating multiline telephone system to answer incoming calls and directs callers to appropriate personnel. Greets visitors and determines nature of business. Responsible for performing the administrative functions required for the commercial division office. General accounting questions of the branch may also be directed to this person. $23.00-$26.00. 7am-4pm M-F.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answers incoming telephone calls on a professional manner determines purpose of callers and forwards calls to appropriate personnel or department.
• Receives sorts and routes mail.
• Coordinating schedules for the conference room.
• Performs other clerical duties as needed such as filing photocopying collating etc.
• Monitor office supplies and place orders when necessary.
• Maintain the office in an organized and professional manner.
• Prepare edit report for the branch operation manager to review.
• Print and mail invoices.
• Resolve reconcile and prepare the deposit for cash and credit card sales.
• Receive purchase orders into the computer system.
• Resolve receiving discrepancies and report them to the A/P department.
• Prepare deposits for money received for payment on account and fax this information to the A/R department.
• Print negative on hand report for the branch operation manager to review (at least weekly).
• Print open order report for the branch operation manager to review (at least monthly).
• Print open transfer report for the branch operation manager to review.
• Assist in researching pick tickets as needed by audits.
• Place and work open warranty tickets.
• Work accounts payable bucket create purchase orders.
• Assist with backorders aged orders and non-stock inventory.

QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:

• High School diploma or GED equivalent required two years of relevant experience or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.
• Intermediate experience with MS Office including Word Excel and Outlook.
• Familiarity with office machines (e.g. fax printer etc.)
• Must be customer oriented and motivated with excellent oral and written communication skills. Strong communication skills are critical as this position is in constant contact with both customers and other employees located at all branches and departments of the company.
• Strong organizational skills and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Experience with Harris Data Systems a plus.
• Ability to pass background check and drug screen.

LANGUAGE SKILLS: Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs.

MATHEMATICAL SKILLS: Ability to perform mathematical calculations required to accurately complete assigned tasks.

COMPUTER SKILLS: To perform this job successfully an individual should have intermediate level knowledge of Word Processing software and Spreadsheet software.

REASONING ABILITY: Ability to interpret a variety of instructions furnished in oral or written form. Ability to use sound judgment and problem-solving skills.

ATTENDANCE DEMANDS: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Attendance is required Monday through Friday 8:00 A.M. to 5:00 P.M. or within normal business hours as established by the supervisor. Overtime may be required occasionally.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; walk and stand; use hands handle or feel; and required to speak read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate but may be loud on occasion.
• This is a fast-paced environment.

DISCLAIMER: The preceding job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Comprehensive benefits are an important component of an employees compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

Hercules Industries offers the following insurance: Medical Dental Vision Short Term Disability Long Term Disability and Employee Life Insurance (Basic Life/AD&D and Voluntary Life/AD&D). We pay Holiday Vacation and Sick time; as well as a Flexible Spending Plan Wellness Program and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and company match. Hercules is an Employee-owned company and offers an Employee Stock Ownership Plan (ESOP).

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.