Senior Reputation Communications Manager
Foster, CA - USA
Job Summary
We are inventors builders and doers passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportationand we need your help. The Communications & Marketing Team brings Zooxs mission strategy and values to life through clear consistent and engaging communications and programs. Youll find a creative collaborative environment where great ideas thrive and where everyone is driven by the same big purpose.
Were looking for a Reputation Communications Managerto help lead Zooxs corporate response to a range of reputation management role requires a strategic communicator who can think quickly under pressure and can drive complex messaging across multiple stakeholders. You will develop and manage communications during all stages of external issues that arise with the ability to deliver transparent and clear communications aimed at a variety of different will work collaboratively and cross-functionally across a broad set of internal bring a deep understanding of the current media landscape experience with high-profile incidents and a proven history in protecting corporate brands.
In this role you will:
- Create and execute communications strategies for emerging situations of varying degrees often in a tight time frame. You will be responsible for maintaining and writing crisis communication plans and driving them from development to completion.
- Serve as a primary point of contact for media inquiries related to crisis issues engaging directly with the media as situations develop. This includes managing relationships with key journalists and media contacts while monitoring media coverage and working closely with the social media team to identify potential issues before they escalate.
- Work with the broader Communications & Marketing team Product Legal Safety Policy Operations and other teams to align on crisis response strategies and ensure clear precise communications across all stakeholders.
- Develop and implement strategies to communicate clearly and protect our corporate brand both proactively and reactively during times of heightened attention.
- Draft playbooks statements FAQs and talking points that maintain transparency for a broad range of audiences at different stages of an issue.
- Remain calm under pressure and have the ability to navigate rapidly evolving situations.
Qualifications
- 8 years of experience in crisis communications issues management or corporate communications preferably within a fast-paced must demonstrate proven experience managing high-stakes communications during crisis situations.
- Proven track record of calm under pressure and tight and collaborative problem-solver with exceptional writing and editing skills. Possesses the ability to simplify complex topics into understandable and consumer-forward content.
- Exceptional attention to detail and strong organizational skills are critical as accuracy and coordination are key to incident should be comfortable serving as a public spokesperson.
- A bachelors degree in communications public relations journalism or a related field.
$138000 - $189000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
About Zoox
Zoox is developing the first ground-up fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics machine learning and design Zoox aims to provide the next generation of mobility-as-a-service in urban environments. Were looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to emailprotected or your assigned recruiter.
A Final Note:
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.