At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Were hiring a Lead Delivery Engineer to manage complex multi-workstream client implementations from discovery through launch and stabilization.
In this role you will translate enterprise requirements into scalable solutions and integrations drive program governance and stakeholder alignment and serve as a senior delivery liaison to Product and Engineering.
Responsibilities:
- Lead complex multiworkstream client implementations from discovery through production launch and stabilization meeting scope timeline quality and budget goals.
- Translate enterprise requirements into scalable configurations and integration designs (APIs SSO data feeds) ensuring performance observability security and compliance.
- Establish and run program governance: plans milestones KPIs change control executive status reporting; managing stakeholder alignment and expectations.
- Serve as a senior delivery liaison to Product and Engineering: shape backlog priorities write clear tickets and acceptance criteria drive sprint commitments validate outcomes.
- Own risk management and escalation paths; anticipate dependencies remove blockers and resolve crossfunctional issues rapidly; provide weekly status and escalate risks.
- Lead client demos solution walkthroughs UAT planning/execution training and handoffs to Support and Customer Success with complete runbooks and documentation.
- Optimize implementation and rollout processes; champion automation templates and tooling; lead scoping and subsequent pricing for engagements.
Qualifications:
- 5 years of experience in delivery engineering implementation or technical program management in a SaaS or enterprise software environment including leading complex client programs.
- Proven track record managing multiple concurrent implementations and crossfunctional teams in an agile setting (up to 3 engagements simultaneously).
- Undergraduate degree or equivalent combination of training and experience.
- Handson experience configuring web/SaaS products and orchestrating integrations and custom implementations; ability to document business rules and ensure proper configuration.
- Strong clientfacing communication negotiation and executivelevel status reporting skills; ability to convey complex information between business and technical stakeholders.
- Exceptional organization analytical and problemsolving skills; ability to operate in fastpaced highpressure environments and make datadriven decisions.
Preferred qualifications:
- Deep familiarity with agile practices (epics stories acceptance criteria) sprint planning backlog management and daytoday project delivery.
- Enterprise integration and data expertise: API design/consumption SSO data mapping/ETL; formats such as JSON/XML; data validation and troubleshooting.
- Exposure to CI/CD release management and observability for production readiness and postlaunch monitoring.
- Experience leading UAT training change management and promoting education services to drive onboarding and readiness.
- Practical knowledge of SEO data modeling and integration best practices to improve ROI throughout engagements.
- Experience partnering with internal stakeholders; contributing to process improvements automation opportunities and execution playbooks; assisting with internal training.
Compensation range: $85000 - $95000. Bonus Eligible.
Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Please visitfor more information on our comprehensive benefit offerings
#LI-DS1
#LI-Hybrid
We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.