Principal, Business Continuity Management (BCM)
Principal, Business Continuity Management (BCM)
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1 Vacancy
Job Description
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices Rocket Overseas which offers free international delivery on millions of best-selling products from Korea the U.S. and beyond.
We are looking for talents to help us lead Coupangs expansion in Taiwan. This is an exceptional opportunity to become a part of Coupangs growth in Taiwan and create a world where our customers wonder How did I ever live without Coupang
Position Title: Principal Business Continuity Management (BCM)
The ideal candidate will bring deep expertise in business continuity risk mitigation and crisis response and will collaborate closely with cross-functional teams across Taiwan and Coupangs global operations including our Global Security team in Korea.
What you will do
Lead the development implementation and continuous improvement of the BCM program in Taiwan.
Partner with business units to assess operational or external environmental changes and their impact on business continuity
Manage and report on annual BCM activities including:
Business Impact Analysis (BIA)
Risk Assessment (RA)
Business Continuity Plan (BCP)
Design and facilitate BCM exercises and simulations; validate outcomes and drive improvements.
Track and report BCM exercises efforts and ensure alignment with business objectives
Analyze potential threats and scenarios to assess operational reputational and financial impacts.
Maintain and update BCM policies procedures and frameworks in alignment with ISO 22301 and other global standards.
Deliver BCM training and awareness programs to enhance organizational preparedness.
Monitor BCM program performance and ensure compliance with regulatory requirements.
Support BCM platforms and tools; ensure data accuracy and usability.
Provide leadership in BCM governance audits and stakeholder reporting.
Essential Qualifications
Bachelors degree in Business Security Risk Management or a related field (Masters preferred).
8 years of experience in business continuity resilience crisis/risk management emergency management or related domains.
Proven experience in developing and managing enterprise-level BCM frameworks including training programs and BCM exercises.
Strong understanding of international standards such as ISO 22301 NIST SP 800-34 and DORA.
Familiarity with regulatory and compliance requirements in Taiwan and global markets.
Experience in cross-functional collaboration and stakeholder engagement.
Intermediate level written and spoken English.
Preferred Certifications
ISO 22301 Lead Implementer / Lead Auditor
CBCP (Certified Business Continuity Professional)
CBCI (Certificate of the Business Continuity Institute)
ABCP CFCP or equivalent BCM certifications
Key Competencies
- Strategic thinking and business acumen
- Strong stakeholder engagement and influencing skills across all organizational levels
- Ability to design and deliver effective training programs and lead BCM exercises
- Strong analytical project management and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced dynamic environment.
- Resilience-focused mindset with a proactive approach to risk and disruption
Employment Type
Full Time
