Currencies and Emerging Markets Operations - Analyst
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
As a Transactions Analyst within JPMorganChase you will have a direct impact on our team and department ensuring smooth and efficient transaction processes. You will leverage your knowledge of transaction management to identify and resolve issues guided by established practices and procedures. Your role will involve providing management with data and analytics to assist with targeted coaching and mentoring of Specialists and enhancing customer experience. You will also be expected to think strategically fostering innovation and team building. Your proficiency in artificial intelligence and automation will be crucial in optimizing our transaction processes. Furthermore your ability to interpret and communicate data will help us make informed decisions that drive impact. Your role is essential in maintaining our commitment to providing top-notch service to our customers.
Job responsibilities
Join Chase where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transactions Analyst within JPMorganChase you will have a direct impact on our team and department ensuring smooth and efficient transaction processes. You will leverage your knowledge of transaction management to identify and resolve issues guided by established practices and procedures. Your role will involve providing management with data and analytics to assist with targeted coaching and mentoring of Specialists and enhancing customer experience. You will also be expected to think strategically fostering innovation and team building. Your proficiency in artificial intelligence and automation will be crucial in optimizing our transaction processes. Furthermore your ability to interpret and communicate data will help us make informed decisions that drive impact. Your role is essential in maintaining our commitment to providing top-notch service to our customers.
Job responsibilities
- Gather data and create reports daily weekly and monthly to contribute to business operations
- Research and provide recommendations on performance error investigations root cause and resolution
- Utilize artificial intelligence and automation technologies to optimize transaction processes and improve efficiency
- Contribute to team projects aimed at innovating transaction management processes and enhancing customer experience
- Manage document processes including review indexing inventory destruction and other documentation tasks
- Assist in training and guiding team members on transaction processing and customer service best practices
- Collaborate with internal business partners across LOBs to leverage technological activities
Required qualifications capabilities and skills
- Baseline knowledge or equivalent expertise in transaction management with a focus on processing clearing servicing and settling transactions related to Currencies and Emerging Markets products
- Familiarity with MIS and KPI reporting
- Demonstrated ability to utilize artificial intelligence and automation technologies to optimize processes and improve efficiency
- Experience in handling customer inquiries and requests with a focus on enhancing customer experience
- Proven ability to contribute to team projects with a focus on innovation and strategic thinking
- Experience in training and guiding team members with a focus on transaction processing and customer service best practices
- High school diploma or GED required
- Strong proficiency in English and Mandarin (written and oral) as the role interacts with local and global stakeholders and documentations
Taiwan Senior Securities Specialist License/Financial Markets and Professional Ethic/ Proficiency Test for Bank Internal Control and Audit
Preferred qualifications capabilities and skills
- Experience using Alteryx RPA (UiPath) or Tableau expertise is a plus
- Good working attitude and communication skill
- Adaptable flexible and willing to work in a dynamic environment
- Strong sense of accountability and ownership
- Team player ability to multitask and work effectively under pressure and stress
Required Experience:
IC
Key Skills
- Fashion Retail
- Academics
- CFA
- Audio Visual
- Concrete Pump
- Event Marketing
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
