JOB TITLE: Program Facilitator II Minnesota State Capitol
OPEN TO: This job is open to current MNHS staff.
LOCATION: Minnesota State Capitol 75 Rev Dr Martin Luther King Jr Blvd St Paul MN 55155
COMPENSATION: Typical starting range$20.22 - $21.77 hourly
STATUS & HOURS: Part-time regular (approximately 624 annual hours / 12 weekly hours) position;
ORFull-time regular (approximately 1560 annual hours / 30 weekly hours)
position.
BENEFITS: Part Time: Eligible to participate in a retirement program with employer contribution. Generous vacation and sick time accruals.
Full Time: Eligible to participate in State Employee Group Insurance Program and
a retirement program with employer contribution. Generous vacation and sick time
accruals with additional paid holidays.
DESIGNATION: Bargaining Unit AFSCME Local 3173
POSTING DATE: September 26 2025
DEADLINE DATE: October 3 2025
DESCRIPTION: This position exists to educate visitors and school children about Minnesota history state government and the art architecture and history of the Minnesota State Capitol using a variety of interpretive techniques; to stimulate interest in the political process; provide high quality customer service to visitors; assist in the operation of the site Information Desk and retail store; and mentor other staff.
SUMMARY OF WORK: 1) Present education programs guide tours facilitate activities with mastery of content knowledge as well as provide presentations using multiple interpretive and responsive teaching techniques; 2) Provide guest services information about site program offerings happenings in the building and meeting information; 3) Provide operational assistance with museum store sales admissions sales and visitor and group check-in; 4) Study site-related materials to enhance the delivery of the sites interpretive programs; 5) Provide day-to-day assistance with work direction and development for staff volunteers and interns; 6) Assist with set-up/take down of equipment as needed for historic site and public events in the Capitol; and 7) Assist in the protection of the historic site facility and collections and the safety of the visiting public.
MINIMUM QUALIFICATIONS:
Demonstrated experience and ability to provide consistent high quality customer service.
Demonstrated ability to work independently.
Demonstrated success in conveying program content and facilitating dialogue with guests.
Experience in or willingness to learn computer software programs as needed.
Strong oral communication skills and ability to listen and be responsive to questions and comments.
Demonstrated punctuality.
Demonstrated ability to collaborate and contribute positively in a team environment.
Willingness to learn and work a variety of assignments including but not limited to retail and admissions software site orientation for guests and interpretive stations depending upon supervisor assessment of skill set and knowledge.
Demonstrated ability to work with a diverse public in a friendly and open manner while conveying information or teaching.
Demonstrated ability to work with a diverse audience of varying cultural backgrounds ages and abilities.
Demonstrated experience in some level of retail sales.
Ability to complete record keeping and reports including accounting and math skills.
Ability to work a varied schedule of weekdays weekends (both Saturday/Sunday) one to two weekends/month holidays and occasional evenings on a rotating basis.
Ability to stand for extended periods of time and walk up to 5 miles a day inside on marble or concrete floors.
Ability to bend crouch kneel reach push and pull.
Ability to lift and carry objects weighing up to 20 pounds.
DESIRED QUALIFICATIONS:
High school diploma or equivalent.
Proven skill in delivering programs as an Interpreter I at the Minnesota State Capitol.
Experience working with children and/or adults in an educational environment.
Experience in teaching museum interpretation theater storytelling or group leadership.
Personal computer skills including Microsoft Office and Google Suite.
Experience with Shopify and/or Tessitura or Artifax software.
Knowledge of retail display and marketing techniques.
Retail sales and admissions experience in a museum/historic site.
Should you have questions with the application process emailor call MNHS Job Line at .
At MNHS we dont just accept difference we celebrate it we support it and we thrive on diversity for the benefit of our employees our products and services and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum and we seek to recruit develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.