Restoration Operations Manager
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Job Location:
Saint Charles, IL - USA
Yearly Salary:
$ 79000 - 93600
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Benefits
- Competitive compensation
- Monthly bonus
- Superior benefits
- Paid training
- Career progression
- Professional development
As the Restoration Operations Manager you will manage support and motivate the entire Restoration Division to ensure customer satisfaction revenue and profit growth and staff development. You will continue to ensure our Restoration Teams make every type of property damage Like it never even happened!
Key Responsibilities
- Maintain continuous communication with management staff and vendors to ensure proper operations of the organization.
- Develop implement and maintain quality assurance protocols to ensure a positive customer and client experience.
- Manage staff development of the Restoration Division.
- Work with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements.
- Develop implement and oversee protocols to maintain facility vehicles equipment and consumables.
- Review document and discuss operational outcomes and key measures with the General Manager and Owner.
- Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity.
- Maintain the development of leadership and management skills as well as Restoration expertise.
- High School Diploma/GED required Associates or Bachelors degree strongly preferred.
- Industry certifications strongly preferred.
- Minimum 5 years of experience in business operations.
- Minimum 3 years management experience.
- Strong interpersonal skills leadership skills and management skills.
- Effective written and oral communication skills
- Experience in cleaning restoration or construction preferred.
- Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance
- Ability to climb ladders work at ceiling heights work in tight spaces (e.g. crawl spaces attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Base Salary: $79000$93600 annually (based on experience)
- Bonus: Target of $15000 annually*
- Total Expected Compensation: $94000$108600
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
