Front Desk Customer Service Representative
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Job Location:
Bossier, LA - USA
Hourly Salary:
$ 10 - 14
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our this role you will communicate with customers to identify their needs process requests escalate complaints and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly computer savvy and is able to remain calm under pressure.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customers call collect relevant information and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $10.00 - $14.00 per hour
Since 1960 Holiday Lanes has been the go-to destination for family fun and entertainment in Bossier City LA!
Our commitment to providing top-notch experiences for family and friends alike has made us the real deal when it comes to family fun. With a wide range of activities amenities including bowling and over 50 arcade games.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
KIDS BOWL FREE ALL SUMMER BOWL WITH US PARTY WITH US DINE WITH US SIGN UP FOR KIDS BOWL FREE PEACE LOVE BOWLMonday - Thursday:Open - 5pm: $22/hour/lane5pm - Close: $30/hour/lane Friday:Open - 5pm: $22/hour/lane5pm - Close: $44/hour/lane (Glow in the Dark bowling)Saturday:Open - 1pm: ... View more
