Operations Assistant
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Job Location:
Cape Town - South Africa
Monthly Salary:
$ 1800 - 2400
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position : Operations Assistant
Working Schedule : 9a-5p EST
Salary Range : $1800 - $2400 USD Monthly (the final salary will be determined by the candidates level of experience and at the discretion of the client)
About the Role
We are seeking a highly organized proactive and detail-oriented Operations Assistant to support our growing Operations team. The ideal candidate thrives in a fast-paced environment and possesses a talent for turning high-level goals into functional documented and easy-to-use systems. This role is central to maintaining operational efficiency ensuring data accuracy and helping projects reach timely completion.
Key Responsibilities
The Ops Assistant will be responsible for a variety of tasks crucial to our daily workflow and long-term efficiency:
- Project Execution and Documentation: Carry out operations projects and assigned tasks (including SOP build-outs fulfillment processes and reporting updates) with accuracy and timeliness.
- System Development: Translate high-level operational vision into clear executable systems that are organized and delivered in a way the team can easily adopt and use.
- Data Management & Reporting: Manage and update recurring reporting across spreadsheets Fathom and other data tools to ensure leadership always has current and reliable performance metrics.
- Workflow Coordination: Support fulfillment of operational tasks by coordinating via Slack managing follow-ups and ensuring all deliverables and dependencies move consistently across the finish line.
- Proactive Organization: Anticipate upcoming needs stay one step ahead on routine operations work and maintain highly organized systems across Google Drive and related cloud platforms.
Qualifications
Required:
- Proven 3 years of experience in an operations support or similar role.
- Exceptional organizational skills and a meticulous attention to detail.
- Proficiency with modern workplace productivity tools including Google Workspace (Docs Sheets Drive) and Slack.
- Experience in project management is highly desirable
- Familiarity with Slack and GoHighLevel
- Demonstrated ability to manage multiple simultaneous tasks and deadlines effectively.
- Strong verbal and written communication skills.
Preferred:
- Experience with project management tools
- Familiarity with financial or operational reporting platforms like Fathom (or similar BI/analytics tools).
- A process-oriented mindset with experience in documenting standard operating procedures (SOPs).
Key Skills
- AutoCAD 3D
- Council
- ABAP
- Apps
- Electronics Engineering
- Clinical
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
