IT Supervisor Telecom Digital and Technology Partners Network Services Onsite

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

This position is located at Mount Sinai South Nassau One Healthy Way Oceanside NY 11572

This is mostly onsite position 5 days onsite with some remote flexibility. On-call duty rotation.

The IT Supervisor provides technical support and directs the activities of subordinate professional and vendor support personnel in the delivery of critical telecommunication and related technical services supporting the needs of health care departments.



Responsibilities

assigns supervises and reviews the work of subordinate personnel/vendors in the installation modification and maintenance of telecom systems and associated equipment.

in conjunction with other staff the execution of large projects related to facility moves technical expansions etc. including status tracking issue resolution and escalations.

with telecom vendors the life cycle of circuits hardware and related telecom services.

and coordinates personnel activities including but not limited to performance appraisals training continuing education disciplinary actions and offering recommendations for salary review.

in the development of new methods procedures and/or processes to increase efficiency and to improve service delivery production equipment performance scheduling and quality control.

and maintains liaison with other IT and external departments to ensure effective coordination of work activities. Fosters an environment of open communication and teamwork in support of goals and objectives.

customer service on orders and deployment of wireless devices (Cell phones tablets and Pagers).

compliance with department and organization policies and procedures.

other related duties



Qualifications

Education Requirements:

Bachelor Degree in computer science or equivalent education and experience

Experience Requirements:

5 years of IT experience with a minimum of two years of supervisory experience preferred.

Experience with Alcatel PBX SBCs and Zoom Phone a plus.

Computer Skills:

MS Office Suite experience and intermediate proficiency in Excel

General Skills and Competencies
Excellent written and oral communication skills.
Project management
ServiceNow ITIL service delivery

294 - DTP Network Services - MSH Mount Sinai Hospital




Required Experience:

Manager

DescriptionThis position is located at Mount Sinai South Nassau One Healthy Way Oceanside NY 11572This is mostly onsite position 5 days onsite with some remote flexibility. On-call duty rotation.The IT Supervisor provides technical support and directs the activities of subordinate professional and v...
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Key Skills

  • Access Control System
  • Information Technology
  • Bar Management
  • Jpa
  • Law
  • Jdbc

About Company

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Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more

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