IT Infrastructure Technician

Join Avery Dennisons Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery.  As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) you will be a critical hands-on IT Technician driving efficiency resilience and a superior digital experience across several sites. This role is your chance to be known for the innovation you create not just the infrastructure you manage.

What You Will Do: The Key Responsibilities

This role sits at the intersection of operational excellence emerging technology and world-class service providing essential support and strategic partnership.

• Provide Technical & OT Support: Serve as the go-to technical expert resolving complex issues across IT infrastructure (network hardware cybersecurity database) and mission-critical Operational Technology (OT) within our manufacturing sites.
   

• Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes champion innovative solutions and ensure that IT changes including the shift to agile methodologies are seamlessly adopted by local teams.
   

• Orchestrate and Deliver Projects: Lead the successful execution of IT projectsfrom hardware refreshes to security rolloutsensuring they are on-time within budget and align with company standards.
   

• Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops desktops mobile devices thin clients) from procurement and deployment to maintenance and decommissioning.
   

• Champion Service Excellence: Act as a trusted advisor and business liaison providing timely accurate support and advocacy for digital workplace technologies to ensure users have a positive experience.

• Apply ITIL Principles: Leverage ITIL best practices for change management incident resolution and continuous problem prevention to maintain a highly available and resilient service environment.

Qualifications :

• A high school diploma or equivalent is required; a bachelors degree in a business or technology field is preferred.

• Information Technology courses or certification(s) required.

• 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer server network and telecommunication systems in remote manufacturing sites.

• Experience with Operational Technologies (OT) in a manufacturing environment is highly valued.

• A foundation in ITIL principles is an asset.

Additional Information :

The salary range for this position is $58140 - $73000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range and in some circumstances may be above or below the range based on various factors including but not limited to a candidates relevant skills experience education and training and location as well as the job scope and complexity responsibilities and regular and/or necessary travel required for the position which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Reasonable Accommodations Notice

If you require accommodations to view or apply for a job alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations.

Remote Work :

No

Employment Type :

Full-time