Technical Product Support Specialist at Base44
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced innovative and collaborative start-up environment. You will be on the front lines providing technical support troubleshooting issues and contributing to the overall success of our your day-to-day you will:
- Provide Base44 users with complex technical solutions including remote access to systems analyzing diagnostics and troubleshooting network or database issues
- Implement fixes workarounds or configuration changes to restore functionality
- Properly identify document and escalate bugs for quick resolution
- Recognize trends in user experiences and advocate for fast solutions
- Interact closely with the product team to understand features functionality and potential pain points
- Document and clearly communicate technical issues to developers with detailed steps for replication
Qualifications :
- Strong technical skills comfortable navigating unfamiliar tools and technical documents
- Demonstrated ability to take ownership of initiatives and drive them to completion within a fast-paced environment
- Ability to work well in small collaborative teams and communicate clearly in both verbal and written forms
- Strong growth mindset and a relentless pursuit of success with a genuine eagerness to learn and develop new skills
- Proven experience with vibe coding tools - an advantage
- Familiarity with JavaScript and React basics an advantage
- Experience troubleshooting API connections inspecting network requests and identifying errors in the console - an advantage
Additional Information :
We exist for creators solo founders startups entrepreneurs side hustlers and everyone who wants to turn their ideas into reality. Whether youre launching a product validating a concept or exploring a hunch Base44 helps you build it.
Were growing fast the opportunity is huge and with your help our user-driven growth can become unstoppable.
The Base44 Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
We focus on our core services of substitute recruiting, human resources, scheduling and employment, so that schools may focus on core services of instruction, curriculum, student safety, and the hiring and development of staff. We're recruiters. It's who we are; it's what we do. The ... View more
