Support colleagues during the maintenance of services/products/solutions based on clear directions coming from management and global teams
Support for first and second level users in the given domain
Support during the communication of more complex third-level support problems in a given domain
Analysis of the system with the aim of improving and eliminating user problems
Escalation of problems to higher instances in the given domain
Communication with different organizations and teams with the aim of finding problems and coordinating them until they are solved
Qualifications :
Strong written and verbal communication skills in English
High level of organization
Comfort with multi-tasking in a deadline-driven environment
Excellent time management skills
Outgoing personality with strong interpersonal and social abilities
Demonstrated problem solving and critical thinking skills
Strong writing and copy-editing abilities
Additional Information :
Why youll love to work with us:
Experienced colleagues international environment
Being part of a great team will challenge you to grow personally and professionally
Paid full time internship with flexible working hours so you can pass all the exams and be in track with faculty activities
After we screen all the applications if you are fulfilling all the requirements you will be contacted for an interview (using Microsoft Teams).
Interested Get ready to start#LikeABosch!
Remote Work :
No
Employment Type :
Intern
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more