Operations Manager
Operations Manager
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63000 - 63000
1 Vacancy
Job Description
This is a remote position.
Schedule: Monday to Friday 9am to 6pm Oakland CA Time with 1 hour unpaid break (8 hrs/day 40 hrs/week)
The Role
We are seeking a highly motivated and experienced Operations Manager to join our growing team. As the Operations Manager you will be the driving force behind our agencys efficiency and success. You will be responsible for overseeing all aspects of our day-to-day operations ensuring that our projects are delivered on time within budget and to the highest standards of quality. This is a pivotal role that requires a deep understanding of the video production industry exceptional organizational skills and a passion for operational excellence.
Key Responsibilities
The Operations Manager will be responsible for a comprehensive range of duties across five critical areas:
- Strategic Planning
Developing and implementing operational procedures and systems to improve efficiency. High-level resource planning and making strategic decisions about resource allocation. Collaborating with senior management on business strategy and growth initiatives.
- Project & Workflow Management
Overseeing the entire video production workflow from pre-production to post-production and delivery. Managing the agencys master schedule and ensuring timely project completion. Monitoring project progress identifying and mitigating risks and managing scope creep.
Financial Management
Working with project managers to oversee project budgets utilization rates and profitability. Preparing project proposals estimates and contracts.
Tracking and reporting on key financial metrics and agency KPIs.
Team & Resource Management
Onboarding and managing production teams including freelance talent and vendors. Collaborating with HR on recruitment and team development. Ensuring that the team has the necessary equipment and resources to perform their jobs effectively.
Client & Vendor Relations
Liaising with clients to ensure their needs are met and expectations are managed. Managing relationships with vendors including equipment rental houses and freelance contractors.
Requirements
Essential Skills and Experience
Production Experience Preferred: Video production experience is a plus and highly valued but not required as we believe anyone can learn. Understanding of the production process from concept to delivery is beneficial but we are willing to train the right candidate.
Project Management Focus: Strong project management capabilities are essential including the ability to track multiple projects simultaneously manage timelines and ensure deliverables meet quality standards and deadlines.
Financial and Accounting Proficiency: Understanding of QuickBooks and accounting principles is crucial for tracking project expenses managing budgets and maintaining accurate financial records. Experience with financial reporting and KPI tracking is highly valued.
Team Coordination: Experience in onboarding team members and freelance talent with the ability to integrate new team members into existing workflows and maintain consistent project standards.
Required Experience:
3-5 years of experience in operations or project management preferably within a creative agency or video production company
Proficiency in QuickBooks and accounting software for financial tracking and reporting is a plus
Strong project management experience with ability to handle multiple concurrent projects
Preferred Experience:
Video production experience with understanding of pre-production production and post-production workflows (a plus but were willing to train)
Essential Skills:
Exceptional organizational and multitasking abilities
Strong financial management and budgeting skills
Excellent communication and interpersonal capabilities
Experience with team onboarding and workflow integration
Ability to work in a fast-paced creative environment
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB
Employment Type
Full Time
