Customer Service RepresentativeAdmin Noel Leeming, Blenheim (Part time)
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Job Location:
Marlborough District - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What you will be doing
As a Customer Service Representative you will play a crucial part in creating a memorable experience for our customers in-store. Yes we offer awesome products but we know our customers purchase from us because we also offer them expert service.
In this role you will deal with all customer inquiries including hire purchase contracts sales inquiries credit applications cash sales handling our returns process booking in and dealing with customer repairs and helping your fellow team members. You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers expectations.
Who we are looking for
To succeed in this role we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match the ability to quickly learn computer systems and have a love for all things tech! Keeping calm in all situations is key and you can always find the right words to soothe the spikiest of customers.
Above all you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
We are also seeking individuals who can live our values
- Do you own it Our team members walk the talk and make things happen.
- Do you strive to do good We are one team standing up for our people our planet and our communities.
- Do you think customer We put the customer first in everything we do.
This is a permanent part-time role with hours of work from either:
- Monday/Tuesday/Wednesday: 09:00am - 3pm
- Wednesday/Thursday/Friday: 09:00am - 3pm
- We will discuss the days with the right applicant that fits our needs.
Qualifications :
Ideally you will have:
- Proven experience in retail hospitality or a customer-facing role
- Excellent Communication Skills
- A positive can-do attitude
- The ability to undertake heavy lifting climb ladders and be on your feet for long periods of time
- A passion for helping others and your team
- Experience using a point of sales system is beneficial
- An interest in tech
Additional Information :
What can Noel Leeming offer you
- Team Card: Your team card gives you significant savings at each of our brands including The Warehouse Warehouse Stationery Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New ... View more
