As a Reservations Agent your main responsibilities include:
- Processing and inputting of hotel reservations into RESAWEB and Opera Cloud with a focus on individual & group reservations
- Quoting Booking and Managing all group bookings in a timely manner
- Managing and reviewing of all guest history assist with merging guest profiles for FITs
- Upselling during guest interactions.
- Processing Weekly Commissions
Qualifications :
Whilst talent and attitude are our primary requirements you can confidently say yes to the below selection criteria:
- Exceptional attention to detail and demonstrated experience in client liaison
- Confident with Microsoft Office Opera Cloud and RESAWEB
- A natural ability to manage conflicting deadlines and work well under pressure
- The right to work in New Zealand
- Fluent in English excellent communication and a great phone manner.
- Can work 40 hours per week Tuesday- Saturday
Additional Information :
Why join Pullman Auckland
Our People Culture
We are who we serve
We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
As a Reservations Agent your main responsibilities include:Processing and inputting of hotel reservations into RESAWEB and Opera Cloud with a focus on individual & group reservationsQuoting Booking and Managing all group bookings in a timely manner Managing and reviewing of all guest history assist...
As a Reservations Agent your main responsibilities include:
- Processing and inputting of hotel reservations into RESAWEB and Opera Cloud with a focus on individual & group reservations
- Quoting Booking and Managing all group bookings in a timely manner
- Managing and reviewing of all guest history assist with merging guest profiles for FITs
- Upselling during guest interactions.
- Processing Weekly Commissions
Qualifications :
Whilst talent and attitude are our primary requirements you can confidently say yes to the below selection criteria:
- Exceptional attention to detail and demonstrated experience in client liaison
- Confident with Microsoft Office Opera Cloud and RESAWEB
- A natural ability to manage conflicting deadlines and work well under pressure
- The right to work in New Zealand
- Fluent in English excellent communication and a great phone manner.
- Can work 40 hours per week Tuesday- Saturday
Additional Information :
Why join Pullman Auckland
Our People Culture
We are who we serve
We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
View more
View less