FIT Reservations Agent

AccorHotel

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profile Job Location:

Auckland - New Zealand

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

As a Reservations Agent your main responsibilities include:

  • Processing and inputting of hotel reservations into RESAWEB and Opera Cloud with a focus on individual & group reservations
  • Quoting Booking and Managing all group bookings in a timely manner 
  • Managing and reviewing of all guest history assist with merging guest profiles for FITs 
  • Upselling during guest interactions.
  • Processing Weekly Commissions

Qualifications :

Whilst talent and attitude are our primary requirements you can confidently say yes to the below selection criteria:

  • Exceptional attention to detail and demonstrated experience in client liaison
  • Confident with Microsoft Office Opera Cloud and RESAWEB
  • A natural ability to manage conflicting deadlines and work well under pressure
  • The right to work in New Zealand 
  • Fluent in English excellent communication and a great phone manner.
  • Can work 40 hours per week Tuesday- Saturday

Additional Information :

Why join Pullman Auckland 

Our People Culture

We are who we serve

We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.

  • We seek opportunities
  • We connect with meaning
  • We make a positive impact

We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:

  • Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
  • Daily staff meals provided
  • Ongoing reward and recognition incentives
  • Opportunities for further development and worldwide career progression within Accor

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

As a Reservations Agent your main responsibilities include:Processing and inputting of hotel reservations into RESAWEB and Opera Cloud with a focus on individual & group reservationsQuoting Booking and Managing all group bookings in a timely manner Managing and reviewing of all guest history assist...
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Key Skills

  • Active Directory Administration
  • English Language
  • Access Control
  • Jpa
  • Legal Support
  • Airlines

About Company

Company Logo

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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