Duty Manager
Share
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In this role you will:
- With a hands-on approach effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualized guest focused service in the hotel.
- In absence of the Heads of Department overseeing the day-to-day operation of the hotel while and ensuring quality and compliance with standards.
- Ensure hotel targets around RPS NPS Loyalty and room upselling are met to ensure KPIs are achieved.
- Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
- Monitor all Very Important People (VIPs) special guests and their requests to and their needs are met and loyalty is maintained.
Qualifications :
- Excellent communication interpersonal and time management skills with a friendly and outgoing personality
- Excellent grooming and presentation skills
- Service oriented with an eye for details
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
