- Consistently offer professional friendly and engaging service
- Direct and manage all activity related to the Catering office ensuring all service standards are followed
- Responsible for all catering from booking to execution and conference services from the time a contract becomes definite to execution
- Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
- Establish and maintain rapport with clients prior to during and post conference exceeding their expectations and encouraging repeat business
- Conduct site inspections as required
- Develop annual business plans for the department in conjunction with the Director of Sales & Marketing
- Ensure that function bookings group resumes and event contract are prepared and distributed accurately and efficiently
- Ensure meeting and function rooms are properly maintained at all times liaising with food and beverage outlets regarding reservations and flow of clients
- Work closely with the Director of Sales & Marketing to prepare monthly forecasts
- Balance operational administrative and Colleague needs
- Follow departmental policies and procedures
- Follow all safety policies
Other duties as assigned.
Qualifications :
- Previous leadership experience within a similar role required
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times.
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time