Fairmont Gold Manager
Share
Job Location:
Monthly Salary:
Posted on:
30-09-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and experienced Fairmont Gold Manager to lead and oversee the operations of our exclusive Fairmont Gold Lounge. As the Fairmont Gold Manager you will be the ambassador of luxury and ensuring every guest in the Fairmont Gold receives an exceptional and memorable experience a passion for delivering personalized guest experiences while maintain the highest standards of service and quality.
Key Responsibilities:
Manage the daily operations of the Fairmont Gold Lounge ensuring seamless and superior service delivery.
Lead train and motivate the team to uphold excellence in guest service and operational efficiency.
Oversee inventory control budgeting and cost management for the department.
Handle guest feedback and resolve any issues promptly and professionally to ensure guest satisfaction
Coordinate with other departments to ensure smooth operations and guest experiences.
Ensure compliance with health safety and hygiene regulations.
Implement service initiatives and guest engagement programs to enhance guest satisfaction and loyalty.
Qualifications :
- Strong leadership and team management skills.
- Excellent communication interpersonal and organizational abilities.
- Exceptional guest service skills with a focus on personalized experiences.
- Knowledge of budgeting inventory control and cost management.
- Flexible to work various shifts including weekends and holidays.
- Degree or diploma in Hospitality Management or related field preferred.
- Fluency in English; additional languages are an advantage.
- Strong knowledge of F&B service standards as well as front office procedures including check-in/check-out and guest registration.
Additional Information :
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
