Billing & Commercial Operations Specialist
Billing & Commercial Operations Specialist
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Job Description
About the role
In this role you will be instrumental in shaping Shippeos financial relationships with our global customers. Youll take ownership of the entire billing and collections process serving as the central point for all customer accounts and financial administration. By collaborating with sales and customer success teams youll directly impact our revenue cycle and ensure financial health across all regions.
Please Note: This role is based in Paris France with a global focus.
Since we operate internationally we ask all candidates to submit their CV in English. Unfortunately applications submitted in French will not be considered.
Contract Type: permanent
Function: Billing & Commercial Operations Specialist
Key Responsibilities:
Revenue Management: Manage the end-to-end invoicing process ensuring timely and accurate billing that meets customer specifications.
Cash Flow Optimization: Lead accounts receivable and collections efforts to optimize cash flow and minimize outstanding payments.
Conflict Resolution: Act as the primary point of contact for customer billing inquiries resolving issues with clarity and empathy.
Stakeholder Management: Collaborate with internal teams (sales customer success) to resolve financial issues and ensure a smooth customer experience.
Financial Accuracy: Reconcile accounts with external partners and maintain accurate financial records to ensure data integrity.
Data Analysis: Utilize advanced spreadsheet skills (Google Sheets/Excel) to analyze key financial metrics create actionable reports and provide data-driven insights to leadership.
Qualifications :
What Were Looking For
Experience: You have a minimum of 7 years of proven success in a role focused on billing accounts receivable or similar financial operations.
Communication: You are fluent in both English and French (B2 or higher) and can communicate complex financial information with clarity.
Tech Savvy: Youre highly proficient with billing and collections software with Chargebee experience being a significant plus. You also have strong skills in Google Sheets or Excel.
Problem-Solving: Strong analytical and problem-solving skills to navigate complex billing scenarios.
Work Ethic: Highly organized with a keen eye for detail and the ability to work independently while being a great team player.
Additional Information :
Our hiring process includes the following steps:
Preliminary call with our Talent Acquisition Manager Milena - 45min
First interview with our Head of FP&A Anne - 45min
Final interview with our CFO Michael - 60min
Application Requirements:
Since Shippeo operates internationally please submit your CV in English. Were eager to hear from you if youre ready to take on a challenge and grow your career in a supportive innovative environment.
We are looking for talents who share our values:
- Ambition
- Care
- Deliver
- Collaboration
Find out more about our values in Our Culture Book
Discover your Dream Team!
Meet our Shippians and get to know more about their role at Shippeo!
Click here to watch their videos
Diversity Statement
At Shippeo we are committed to fostering a diverse and inclusive workplace. We value the perspectives experiences and contributions of individuals from all backgrounds. Our policies practices and company culture reflect this commitment to equal opportunity and mutual respect.
If you have specific needs or questions regarding disability inclusion you may reach out to our dedicated Disability Advisor at for support during the application process.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
