Sales and Customer Service Representative
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. Were seeking a talented and empathetic individual to join our team as a Front Desk Representative.
About the role:
You will be responsible for talking with potential patients via phone email and chat and answering their queries to have a successful conversion along with some administrative tasks.
Responsibilities:
- Prospecting new leads and accounts using existing databases and phone calls.
- Calling up to 25 prospective patients a day and answering their inquiries via phone email and chat ensuring timely and informative responses in an empathetic way.
- Actively promote our services and explain pricing and insurance options.
- Persuasively address client concerns and objections to drive conversions.
- Maintain accurate and up-to-date records of client interactions and appointments.
- Stay informed about the latest industry trends and best practices.
Requirements
- Excellent communication and interpersonal skills
- Strong empathy and active listening abilities
- A passion for helping others and making a positive impact
- 5 years of sales and customer service experience or a natural sales aptitude
- Ability to work independently and as part of a team
- Strong organizational and time management skills
Benefits
- Remote work flexibility
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- A supportive and collaborative work environment
If youre a compassionate and results-oriented individual who thrives in a fast-paced environment we encourage you to apply.
Sales, Customer Service
Education
Graduate
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
