Role & Responsibilities
- Own end-to-end program delivery for assigned cohorts in Bengaluru: plan timelines manage capacity and ensure cohorts meet learning and placement KPIs.
- Coordinate cross-functional execution across Curriculum Instructors Student Success Admissions and Placement teams to remove blockers and maintain SLA adherence.
- Monitor program health using data (attendance assignment completion assessment scores NPS placement funnel) and run weekly reviews to drive improvements.
- Implement and refine SOPs escalation paths and quality checks to standardise delivery and reduce variability between cohorts.
- Manage stakeholder relationships with hiring partners and corporate recruiters to align outcomes placement timelines and feedback loops.
- Lead on-site operations classroom logistics student communications and crisis response to deliver a consistent high-quality learning experience.
Skills & Qualifications
Must-Have
- 3 6 years of program or operations management experience (preferably in EdTech training or high-volume cohort models).
- Proven stakeholder management and cross-functional coordination skills; comfortable interfacing with leadership and hiring partners.
- Strong analytical ability comfortable using Excel and basic SQL or BI tools to track KPIs and produce actionable insights.
- Exceptional written and verbal communication with experience managing on-site logistics and student-facing operations.
Preferred
- Experience with Agile frameworks JIRA/Asana LMS/CRM platforms and process documentation (SOP creation and rollout).
- Background in placement coordination recruitment partnerships or outcomes-focused program design.
Benefits & Culture Highlights
- Opportunity to impact student careers directly and shape scalable program processes in a fast-paced EdTech environment.
- Collaborative outcome-driven culture with frequent cross-team learning and visibility to leadership.
- On-site role in Bengaluru with exposure to hiring partners and industry-led projects.
This role is onsite in Bengaluru and ideal for a hands-on program operator who thrives on delivering measurable student outcomes improving processes and building strong cross-functional partnerships. Apply if you are data-driven operationally excellent and motivated by measurable impact in education and careers.
hiring,edtech,partnerships,skills,stakeholder management,data-driven decision making,learning,program management,management,operations,cross-functional communication,leadership,data