work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
03-10-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller job involves making and receiving calls to engage with potential or existing customers to generate sales leads promote products or services and resolve inquiries. Key responsibilities include outbound sales calls handling inbound customer service calls maintaining customer records in CRM systems and meeting performance targets. Strong verbal communication persuasion active listening and basic computer skills are essential for success in this role which can specialize in sales customer service or lead generation.
Key Responsibilities
Sales & Lead Generation:
Make outbound calls to promote products services or offers to potential customers.
Generate and qualify leads by gathering customer information and interest.
Persuade customers to make purchases schedule appointments or take other desired actions.
Customer Service:
Handle inbound calls to address customer inquiries concerns and complaints.
Provide information about products services and policies.
Resolve customer issues and maintain customer satisfaction.
Record Keeping & Administration:
Maintain accurate records of call interactions and customer information in CRM systems or databases.
Follow up with leads and customers to ensure follow-through.
Generate reports on call activity and sales performance.
Required Skills and Qualifications
Communication: Excellent verbal communication persuasive speaking and active listening skills are critical.
Sales Skills: Ability to handle objections professionally adapt sales pitches and drive conversions.
Customer Focus: Patience a positive attitude and the ability to understand and meet customer needs.
Technical Skills: Basic computer skills for data entry and familiarity with CRM software and telephone systems.
Soft Skills: Time management multitasking and the ability to handle stressful situations.
Types of Telecaller Roles
Sales Telecallers: Focus on closing deals and achieving sales targets.
Customer Service Telecallers: Handle inquiries provide support and resolve complaints.
Lead Generation Telecallers: Primarily responsible for gathering contact information from potential customers.
HR
Employment Type
Full Time
Key Skills
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