Test Environment Manager

Job Title: Test Environment Manager (TEM)

Experience Level: 15 years

Key Responsibilities

Operational Responsibilities

• Automate Environment Lifecycle: Develop Infrastructure as Code (IaC) to provision configure and decommission test environments integrating with CI/CD pipelines.
  
• Define Service Objectives: Establish and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs) such as availability and provisioning time to ensure environments meet team needs.
  
• Monitor Health & Performance: Implement observability practices using tools like Prometheus and Grafana to proactively identify and resolve performance bottlenecks.
  
• Incident Management: Lead incident response for environment-related issues conducting blameless post-mortems and implementing sustainable solutions.
  
• Reduce Toil: Identify and automate repetitive manual tasks to improve efficiency and free up engineering capacity.
  

Strategic & Cultural Responsibilities

• Drive Continuous Improvement: Analyze metrics incidents and reports to identify opportunities for improvement and innovation.
  
• Balance Reliability & Speed: Apply error budget principles to manage trade-offs between reliability and delivery speed.
  
• Promote Reliability Culture: Foster a culture of shared ownership and blameless incident response across development QA and SRE teams.
  
• Capacity Planning: Forecast and plan for future infrastructure needs based on usage patterns and demand.
  
• Advance Test Data Management: Collaborate with Test Data Managers to ensure test data availability compliance consistency and automated provisioning.
  

Technical Skills

• Strong proficiency in observability monitoring and logging tools (e.g. Prometheus Splunk Grafana).
  
• Expertise in CI/CD platforms (e.g. Jenkins GitLab CI) and configuration management tools (e.g. Ansible Terraform).
  
• In-depth knowledge of cloud platforms (e.g. AWS) and containerization technologies (Docker Kubernetes) as well as serverless architectures.
  
• Advanced scripting skills in Python Bash or similar languages to automate environment management tasks.
  
• Solid foundation in Linux systems networking concepts and database management.
  

Soft Skills

• Leadership & Influence: Ability to drive adoption of SRE practices and influence stakeholders across technical and business functions.
  
• Problem-Solving: Strong analytical and debugging skills to resolve complex environment issues under pressure.
  
• Communication: Excellent verbal and written communication skills to collaborate effectively across teams.
  
• Adaptability: Proactive flexible mindset to adapt to evolving technologies and development practices.