Part time Housekeeper

Position:  Part Time Housekeeping Team Member

Location:  Potters Resorts Five Lakes Colchester Road Tolleshunt Knights Maldon Essex CM9 8HX

Hours:  You will be working 12 hours per week - 9am - 3pm Mondays AND Fridays

Key Responsibilities:

For a housekeeper at Potters Resorts key responsibilities would typically include:

• Cleaning and maintaining guest rooms and public areas: Ensuring rooms are cleaned to high standards including making beds dusting vacuuming and sanitizing bathrooms.
• Ensuring guest satisfaction: Providing excellent customer service by attending to any guest needs such as providing extra linens or responding to special requests.
• Restocking supplies: Ensuring rooms are stocked with necessary items like toiletries towels and other amenities.
• Reporting maintenance issues: Notifying management of any maintenance or repair issues such as broken fixtures or equipment.
• Upholding safety and hygiene standards: Ensuring that cleaning practices meet health and safety guidelines and maintaining a safe working environment.
• Managing inventory: Keeping track of cleaning supplies and reporting when restocking is necessary.
• Adhering to company policies: Following Potters Resorts specific standards for cleanliness guest interaction and behaviour.

#INDMPFIVE

Qualifications :

Attention to Detail:  A keen eye for cleanliness and tidiness to make sure rooms bathrooms and public areas are spotless.  Noticing small issues or areas that need extra attention.

Time Management:  Ability to manage time effectively especially in a fast-paced environment to ensure rooms are ready for guests in a timely manner.

Customer Service Skills:  Being polite approachable and responsive to guests needs or requests.  Providing an excellent guest experience often going above and beyond to ensure comfort.

Physical Stamina:  The job can be physically demanding requiring the ability to stand for long periods lift heavy items and perform repetitive tasks.

Organisation Skills:  Being able to organise tasks and maintain cleanliness in a structured manner ensuring that work is done efficiently without missing areas.

Cleaning Knowledge:  Knowledge of proper cleaning techniques sanitization and the correct use of cleaning products and equipment.  Understanding the use of chemicals safely and effectively.

Teamwork:  Ability to work well with other staff members as housekeeping often works in teams to ensure the resort runs smoothly.

Flexibility and Adaptability:  Willingness to adapt to various situations and requirements such as handling last-minute requests from guests or changing workloads.

Communication Skills:  Good communication with guests and fellow team members to ensure expectations are met and requests are handled efficiently.

Additional Information :

Along with a competitive salary we will offer you    

• Cycle to work scheme
• Friends and family discounts
• Loyalty awards
• Personal Development and Accredited Learning opportunities with our Potters Academy
• Free Meals when on shift
• Employee Assistance and Wellbeing programmes
• Free Gym & Leisure facilities
• Team Recognition Awards & Treat Days

So if youre reliable hardworking and take pride in your work wed love to have you as part of our Potters Resorts Five Lakes family. Apply today and help us deliver a five-star experience to our guests!

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Remote Work :

No

Employment Type :

Part-time