Marqeta is looking for a Senior KYC Risk Analyst to join our Risk Operations Team. You will be responsible for managing day to day activities related to consumer and business KYC for Marqetas card programs. You will help other team members in resolving conflicts issues or complex scenarios.

We work Flexible First. This role can be performed remotely anywhere within the Greater Toronto Area Ontario or Vancouver Metropolitan Area British Columbia Canada. Wed love for you to join us!

What Youll Do

• Independently resolve problems that require in depth investigation and/or research
• Conduct follow-up research on CIP/KYC issues
• Maintain or exceed established standards for customer service and resolves complex issues with little or no supervision or direction
• Coordinates with Issuing Banks to ensure that Marqeta is compliant with their requirements for CIP/KYC; performs required CIP/KYC audits in compliance with bank requirements
• Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the review.
• Identify process and/or system improvement initiatives and resolution in order to re-engineer and streamline workflow.
• Maintains a current understanding of and complies with Marqeta and Issuing Bank procedures and policies including regulatory compliance issues related to BSA procedures and policies GLBA Dispute Resolution and Safeguarding Customer Information.

What Were Looking For:

• 5 years related experience (including minimum 1 year experience with KYC processes in Europe)
• Proven ability to develop and implement efficient and effective business and consumer CIP/KYC processes
• Demonstrated ability to achieve results through cross-functional virtual teams
• Ability to prioritize manage and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
• Superior communication skills (interpersonal verbal presentation written email)
• Skilled in G-Suite Snowflake SQL and Looker or similar technologies
• Positive attitude team player adaptable resourceful and self-starter who is able to work independently
• Undergraduate level degree in STEM or business finance or economics
• Card payment issuance processor program manager experience
• Knowledge of basic regulatory and compliance requirements in card payments space

Your Manager

• Robyn Applon - Lead KYC Risk Analyst

Recruiter For This Role

• Agata Wojciechowska

Typical Process

• Application submission
• Recruiter phone call
• Case Study
• Hiring manager video call
• Virtual Onsite consisting of 3 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment whether that be from home or at a company office. To support Flex First we calibrate pay to a competitive value according to working location.

When determining salaries we consider several factors including but not limited to skills prior experience and work location. The new-hire base salary range for this position reflected in CAD is: .

We also believe in recognizing the contributions of our people. Thats why we award annual bonuses to eligible employees rewarding both individual performance and the success of the entire company.

Along with monetary compensation Marqeta offers

• Multiple health insurance options
• Flexible time off take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual development dollars to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About Marqeta

Marqeta is on a mission to change the way money moves. Were one of the earliest enablers of embedded finance a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards authorize transactions and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block Cash App Affirm Instacart Doordash Uber Walmart etc). You dont need to be a Payments expert to join the Marqeta Team let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqetas Values

Solve for the Customer: With a deep understanding of our customers business and empathy for their needs we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

Do Whats Right: Knowing businesses and livelihoods depend on us we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better simpler ways to achieve extraordinary outcomes.

Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose we get the job done and done right.

Equal Employment Opportunity Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race color religion sex (including pregnancy lactation childbirth or related medical conditions) veteran status or uniformed service member status age national origin or ancestry citizenship or immigration status physical or mental disability gender identity gender expression sexual orientation genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with theApplicant Privacy Notice. Additional information for California residents can be found here.