We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.
Skillset
* Bachelors degree in IT Computer Science or related field (or equivalent experience).
* Have solid experience in a helpdesk or technical support environment.
* Strong knowledge of Windows OS Microsoft 365 and common enterprise applications.
* Familiarity with ITSM system
* Excellent communication and customer service skills.
* Ability to work under pressure and manage multiple tasks.
* Strong diagnostic and troubleshooting abilities
* Ability to prioritize and resolve issues efficiently
* Attention to detail in documenting incidents and resolutions
* Has a network support experience
* Highly organized and able to work on own initiative to complete the range of tasks required.
* ITIL Foundation certification is a plus.
Joining time frame: Immediate
Remote Work :
No
Employment Type :
Full-time
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enabl ... View more