IT Service Desk Engineer
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Job Description
We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.
Skillset
* Bachelors degree in IT Computer Science or related field (or equivalent experience).
* Have solid experience in a helpdesk or technical support environment.
* Strong knowledge of Windows OS Microsoft 365 and common enterprise applications.
* Familiarity with ITSM system
* Excellent communication and customer service skills.
* Ability to work under pressure and manage multiple tasks.
* Strong diagnostic and troubleshooting abilities
* Ability to prioritize and resolve issues efficiently
* Attention to detail in documenting incidents and resolutions
* Has a network support experience
* Highly organized and able to work on own initiative to complete the range of tasks required.
* ITIL Foundation certification is a plus.
Joining time frame: Immediate
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
