Senior Analyst, Merchant Analytics

Get to Know the Team

The Grab Financial Group (GFG) Team oversees shapes and drives the strategy and growth initiatives of money movement for the Grab ecosystem in the Philippines. The team is at the forefront of digital innovation focused on simplifying payments through secure seamless solutions like e-wallets card payments and digital banking. The team drives decision-making to ensure major initiatives create the maximum value for the Grab ecosystem whether by driving down costs generating incremental revenue or providing the best payment solutions for our stakeholders including merchants drivers and passengers.

Get to Know the Role

You will help develop and execute Grabs payments strategy for the Philippines. Your main focus will be to drive the adoption of cashless payment and dine-out solutions for merchants by analyzing market behavior and merchant trends. Youll report to the Manager for Merchant Enablement and will be based onsite at our office in Ortigas.

The Critical Tasks You Will Perform

• Data analytics
  • You will design and execute promo mechanics to help drive and support business objectives
  • You will unlock data insights and present them in a digestible manner with clear recommendations
  • You will track success metrics and build data visualization tools for business owners
  • You will execute internal/external projects (including ad hoc activities) through a structured and collaborative approach and according to agreed requirements while ensuring flexibility to adapt to internal/external factors
  • You will escalate and resolve roadblocks when needed to deliver outcomes in a timely manner
• Cross-functional and cross-vertical collaboration
  • You will support designing solutions to complex business problems and gather requirements from relevant partners (direct and indirect stakeholders)
  • You will foster and strengthen a culture of cross-functional and cross-vertical collaboration on project planning execution and feedback loops
• Stakeholder management and communications
  • You will gather data requirements from different stakeholders with clear understanding of objectives
  • You will manage communication of progress and alignment of overall direction with relevant teams
  • You will support in performing analyses to enable data driven decision making

Qualifications :

What Essential Skills You Will Need

• You have a Bachelors Degree in Business Economics Engineering Analytics or any related fields; Masters Degree preferred
• You have 3 or more years of experience in Data Analytics Strategy or Management Consulting
• You are highly analytical with keen attention to details; proficient in both strategy and operations
• You are passionate about Grabs social mission; dedicated to positive impact internally and externally
• You are a strong motivator collaborator and negotiator; excellent communication skills; adept at influencing diverse groups
• You are highly entrepreneurial executional resilient and agile; self-standing with a strong drive for excellence and growth
• You are proficient in Microsoft and Google Workplace tools; demonstrated experience in driving transformative initiatives; SQL and Python knowledge required; AI and LLM proficiency preferred
• You have excellent communication skills in English and Filipino; capable of managing relationships with internal and external stakeholders; proven track record in collaborating across functions for process development and strategic problem-solving

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time