Senior Consultant

Infosys

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

Visitto see how Infosys (NYSE: INFY) can help your enterprise navigate your next.


Short Description:

Role:CRM Sr Consultant AI (JL5)
Number of Openings:1 Position
Relevant Yrs. of experience8-10 years of experience in developing and delivering global/regional IT capabilities
3-4 years of lead experience in managing functional/technical delivery
3-4 years in end to end implementation of AI solutions
Mandatory skillsTechnical Skills & Experience
  • Should have a hands-on experience in key modules of D365 CRM (including but not limited to D365 Customer Services Customer Insight Journey: Real-time Marketing and D365 Sale modules)
  • Should be having good understanding on PowerApps Power Automate flows
    Requires a good hands-on D365 configuration and customizations.
  • Good exposure to business and system analysis
  • Strong AI skills with end-to-end AI implementation
Other Skills
  • Strong analytical skills; Self-motivated and organized. Ability to prioritize carefully working across multiple workstreams and to multiple deadlines.
  • Excellent communicator both written and verbal. Must be comfortable working with a wide range of stakeholders.
  • Great team player. Must be able to collaborate positively and inclusively within large teams with enthusiasm for learning new skills and systems.
Job DescriptionResponsibilities:
  • Responsible for understanding business needs related to customer relationship management analyzing requirements and translating them into actionable solutions within the CRM system.
  • Proven experience of translating end user requirements into software capabilities
  • Experience of building POCs/presales processes and supporting new opportunity bids
  • Experience in Agile delivery experience
  • Design Develop and implement AI models to address business challenges
  • Deploying AI solutions into production environments and ensuring their integration with existing systems.
  • Monitoring and evaluating performance of the AI systems
DomainBanking


Required Experience:

Senior IC

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...
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Key Skills

  • Eclipse
  • Disaster Recovery
  • .NET
  • High Availability
  • Redshift
  • Data Management
  • IP Networking
  • Neo4j
  • Data Warehouse
  • Pre-sales
  • Oracle
  • DynamoDB

About Company

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Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more

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