Spa Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
An established and prestigious spa operation in Malta is currently seeking a Spa Supervisor to join its team. This is a full-time role for an experienced professional passionate about wellness customer care and team leadership.
Role Overview
The Spa Supervisor will be responsible for overseeing the daily operations of the spa ensuring exceptional guest experiences managing staff performance and maintaining high standards of service cleanliness and professionalism.
Key Responsibilities
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Supervise daily spa operations ensuring smooth and efficient service delivery
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Lead motivate and support a team of therapists and front-desk staff
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Maintain high levels of customer service and handle guest feedback or concerns promptly and professionally
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Coordinate staff scheduling to ensure adequate coverage during peak times
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Assist with staff training and development ensuring adherence to service protocols and standards
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Monitor inventory and ensure appropriate stock levels of products and supplies
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Uphold hygiene safety and wellness standards across all areas of the spa
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Support in promoting spa services and driving revenue through upselling and packages
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Prepare and submit performance and operational reports to management
Requirements
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Proven experience in a supervisory or senior therapist role within a spa wellness center or hospitality environment
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Strong leadership communication and organizational skills
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Passion for wellness customer care and staff development
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Knowledge of spa treatments and products
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Fluent in English; additional languages considered an asset
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Flexibility to work evenings weekends and public holidays as required
Whats on Offer
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A competitive salary package
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Opportunities for career growth in a supportive and professional environment
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Staff discounts on spa treatments and products
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The chance to work in a premium spa setting with a committed and motivated team
If you have a passion for wellness a talent for leadership and a dedication to creating exceptional guest experiences wed love to hear from you.
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
