SAP CBS Americas Delivery Operations Next Gen
SAP CBS Americas Delivery Operations Next Gen
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1 Vacancy
Job Description
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
Customer Business Support (CBS) is part of Global GTM Operations which reports into Corporate Portfolio and Strategy to Exec area.
Mission: Reduce the effects of internal complexity so that Services Sales and Delivery can focus on Customers Success.
Goal: Increase Services Sales Productivity and Delivery Operations Accuracy
How We focus on delivering:
- Shorter deal processing time
- Accurate Project Status and Revenue Forecasts
- Faster issue resolution
- Maximize compliance
You will be joining a team of young dynamic professionals supporting over 1500 projects in North America.
What youll do:
Position title: SAP CBS Americas - Delivery Operations Next Gen
Location: LAC - Mexico
PURPOSE AND OBJECTIVE OF POSITION
SAP solutions are the backbone of the most successfully run businesses worldwide: today more than 50% of the worlds business transactions touch an SAP system. Altogether they offer a universe of lucrative employment opportunities with increasing demand year after year. Knowing how to develop market consult or install SAP allows you to make a huge impact into the way companies do business increasing efficiency innovating new business models and creating value. Successful candidates will develop the skills to create manage and execute a plan that supports an SAP solution with a high degree of customer satisfaction.
The role of the Project Operations Intern is to support a senior Project Manager Portfolio Manager or Program Manager in all aspects of the project life cycle including; initiate plan execution monitor and control and close using our SAP tools and Project Management Methodology. This is an internship position responsible for performing a basic function to support SAP Services delivery execution on customer engagements. The Project Operations Intern:
Assists with time entry consolidations and billing reconciliations
Assists with the coordination of project documentation and project creation in our SAP systems
Assists with tasks associated with monitoring and controlling the project
Assists with revenue forecasting of a project
Assists with analysis of a project
Assists with maintaining necessary master and transactional data that supports our local and Global project reporting
Works with consultants and project managers to ensure accuracy of project reporting
Captures project metrics and ensures they are clearly communicated to appropriate SAP or Customer team members
Learns our SAP Tools and Systems
Who you are:
Were looking for someone who takes initiative perseveres and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
EXPECTATION AND TASKS
Must have ability to:
work as part of a team build credible relationships with peers and clients
analyze plan and execute a variety of tasks
multi-task adapt and function effectively in a fast-pace dynamic environment with aggressive deadlines
quickly learn and effectively apply new knowledge
take initiative (self-starter) be result oriented and take on leadership role/ responsibilities as needed
work to solve a problem
work to be an excellent communicator
asks questions
follow instructions.
Participate in initial training to quickly learn targeted SAP technologies and methodologies.
Assist in the creation and maintenance of projects using internal tools.
Assist in the monitoring and controlling of project activities and deliverables using internal and external tracking tools.
Assist in managing revenue forecasting.
Assist in weekly and monthly status reporting.
Assist in developing processes and templates as well as establishing document control procedures.
SKILLS / COMPETENCIES
Must be able to work as a team player while having the ability to work independently.
Must be analytical and detail oriented.
Must possess exceptional interpersonal and communication skills including verbal written presentation and listening.
EDUCATIONAL REQUIREMENTS
Must be an student or recently graduated of an accredited university in Business Administration with an emphasis on Project Management Finance Business & Engineering Information Systems (Technology) Computer Science Analytics or relevant degree or within six months of graduation.
QUALIFICATIONS
0 months to 1 year of relevant work experience in a corporate environment through internships or recent work experience.
Prefer prior educational or work experience involving project coordination and working with others collaboratively.
Must be able to work a minimum of 40 hours per week.
English fluent
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 436102 Work Area: Administration Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Limited Full Time Additional Locations: #LI-Hybrid
Employment Type
Full-Time
