Retailer Coordinator

At Metcash youre part of something bigger. Weve got the heart of a small business with the strength and support of a big business.

When you join Metcash your work makes a real difference to independent businesses and local communities empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing values-led team

Independent Brands Australia (IBA) is the retailer arm of Metcashs liquor pillar. Were the largest network of independent liquor retailers in Australia supporting Cellarbrations The Bottle-O IGA Liquor Porters Liquor Thirsty Camel and Duncans.

At IBA being part of something bigger means making a real difference to local retailers businesses and the community. We support a wide range of independently owned liquor stores helping them compete with the large chains and thrive in a dynamic market.

When you join the IBA network youre not just working with a family business youre getting backed by the strength of the Metcash Group. Whether youre on the retail floor in store support or behind the scenes youre helping to champion successful independents across Australia.

About the Opportunity

Are you customer-focused organised and passionate about supporting independent liquor retailers Metcash is seeking an IBA Member Services professional to join our high-performing team and help deliver exceptional service to our retail liquor banners across WA based in our Canning Vale office.

In this pivotal role youll be responsible for the construction administration and communication of promotional activities managing customer liaison reviewing artwork and supporting campaign execution. Your ability to coordinate effectively manage timelines and maintain high standards of service will directly impact the success of our independent retailers.

In this Role

• Development and contruction of retail promotions and programs for all IBA retail brands.
• Coordinate and support rollout of IBA member meetings and Committee meetings
• Building of briefs proofing of advertising material.
• Meeting the promotional and print deadlines and ensuring accurate information is produced within the agreed timelines.
• Engage with supplier partners to ensure timely submission of relevant information pertaining to the IBA programs including driving premium product submissions.
• Manage the timely delivery and communication of retail programs through to the State Operations team and our retail members
• Management and upkeep of all documents relevant to the IBA Retail Promotions Team and relevant admin duties.
• You will be responsible for general administration duties responding to retailer and non-liquor trade queries via email phone and collaborating with the national category team and state field operations team as required.

Youre Likely a Match If

• Previous experience in Liquor industry highly desirable but not essential
• Ability to work well in a team environment as well as autonomously
• Excellent communication skills
• Highly organised with an ability to prioritise & manage workloads to achieve deadlines
• High level of attention to detail
• Must be able to work in a fast paced and exciting environment
• Intermediate skills in Excel and PowerPoint programs

Whats on offer

Were proud to offer a workplace that supports your well-being growth and belonging:

Extra Leave: Enjoy a 5th week of annual leave 2 well-being days plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA )

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australias leading wholesale distribution company with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent family-owned businesses to shape vibrant communities. Through our food liquor and hardware pillars we help retailers become the Best Store in Their Town by providing merchandising operational and marketing support.

Were committed to diversity inclusion and sustainability and we welcome applicants from all backgrounds including First Nations. If you need support during the application process just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1