Program Manager, Cloud Sales Center Talent Team

Join AWS Cloud Sales Center (CSC) as a Program Manager driving the execution and evolution of our Future Sellers Academy (FSA). As a single-threaded owner of FSAs operational excellence and program tracks youll combine hands-on execution with strategic thinking to continuously improve our cornerstone talent development program. While collaborating with leadership on overall strategy youll own the mechanics of FSA delivery drive efficiency at scale and serve as a thought leader in early career technical sales talent development. Your unique perspective will help AWS anticipate and adapt to changing talent landscapes ensuring our programs remain innovative and effective.

Key job responsibilities
Own and optimize FSA program tracks ensuring best-in-class delivery while driving continuous improvement
Serve as a thought leader in early career technical sales talent development helping shape the future of our programs
Analyze industry trends and emerging practices to provide strategic insights for program evolution
Build and maintain robust feedback mechanisms across all levels of the organization
Drive program efficiency and scaling initiatives while maintaining quality and effectiveness
Partner with leadership to translate strategy into actionable program components
Develop and implement metrics to measure program impact and identify opportunities

A day in the life
Your day begins collaborating with leaders who are passionate about developing talent and driving innovation. Youll engage with brilliant minds across the organization from sales leaders to sales specialists all united in their commitment to excellence. A typical day involves balancing time between the sales floor and program operations - you might start by observing how FSA participants are applying their training then pivot to working with enablement teams on program improvements. Youll regularly connect with sales managers to gather feedback analyze program metrics with leadership and collaborate with learning experience designers to enhance training modules. Whether youre leading feedback sessions with current participants strategizing with leaders on program evolution or working with operations teams on scaling initiatives your focus remains on delivering an exceptional development experience for our early career talent. The role requires flexibility and energy as you navigate between strategic planning and hands-on execution always keeping the success of our sales representatives at the center of every decision.

About the team
We are a small but mighty team dedicated to developing the next generation of AWS sales talent. We combine strategic thinking with flawless execution to deliver world-class enablement programs. Our work directly impacts AWSs growth by ensuring our sales talent is prepared for both todays challenges and tomorrows opportunities.

Were seeking someone who can balance strategic thinking with operational excellence who understands the evolving landscape of technical sales talent and who can help us stay ahead of industry trends while delivering exceptional programs today. Youll join a collaborative team that values innovation direct feedback and measuring impact while helping shape the future of how AWS develops early career sales talent.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 5 years of developing program strategies and plans diving execution and influencing senior stakeholders experience
- 5 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience in internal employee and talent programming. Experience with the early career population or sales talent a plus.

- 4 years of defining and executing against program timeline & requirements experience
- 3 years of leading large complex programs experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.