Customer Finance Support Representative
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:Assists in determining lines of credit for customers; performing collection calls on past due merchandise/institutional accounts; collaborating cooperatively with customers and the clientspersonnel to secure payment. Must be able to manage collections on all types of accounts (merchandise/equipment/institutional) with a concentration in all Strategic Market involvement.
Duties and Responsibilities - Strategic Markets
- Main responsibilities encompass all aspects of Strategic Markets including Large Group Mid-Market Institutions Government CHC and Schools.
- Demonstrates strong customer service skills while serving as one of clients main Strategic Market collections advocates.
- Efficiently follows up with Strategic Market Field Directors Regional Sales Managers and Territory Representatives regarding customer account status.
- Performs check processing and the remittance posting on accounts.
- Effectively performs account reconciliations.
- Performs other duties as assigned to support the efficient operation of the Strategic Market CFS team.
- Assists in reducing financial risks by requesting credit reports/references on new accounts to determine credit worthiness and the appropriate issuing of terms and credit limits per established policy guidelines.
Requirements
Qualifications:
- Preferably 2 years of experience in customer finance support role.
- Ability to communicate effectively.
- Excellent verbal & written communication customer service and computer skills
- Previous credit and collections experience preferred.
- Exhibits strong Word Excel and Qlik Sense skills and other RPA programs.
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- 20% Night Differential
- 20 PTO credits annually
- VL and SL cash conversion
- Annual Performance-Based Merit Increases and Employee Recognition
- Great Company Culture
- Career Growth and Learning
- A laptop will be provided by the company
- Night shift
- REMOTE
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more
