furniture sales job description includes assisting customers in-store understanding their needs recommending appropriate products providing information on features and pricing and processing sales transactions. Key responsibilities also involve meeting sales targets maintaining the showrooms cleanliness and organization performing inventory management and providing after-sales customer service. Essential qualifications are strong communication skills a customer-centric attitude product knowledge and flexibility to work weekends and holidays.
Key Responsibilities
Customer Assistance: Greet customers understand their needs and preferences and guide them in selecting furniture.
Product Knowledge: Provide detailed information about furniture features materials styles pricing and customization options.
Sales Management: Close sales by achieving or exceeding sales targets processing transactions accurately and potentially negotiating prices.
Showroom Maintenance: Keep the sales floor clean organized well-stocked and optimize product displays.
Inventory & Display: Assist with managing inventory and arranging product displays to enhance customer experience.
After-Sales Support: Follow up with customers to ensure satisfaction and handle any post-purchase inquiries or issues.
Trend Awareness: Stay updated on current furniture trends styles and industry innovations.
Required Skills & Qualifications
Customer Service & Communication: Excellent interpersonal skills to build relationships and communicate effectively with customers.
Sales Acumen: Proficiency in sales techniques and a proven ability to persuade customers and meet sales goals.
Product Knowledge: A strong understanding of furniture fittings materials and current designs.
Organizational Skills: Ability to handle multiple tasks simultaneously and maintain a structured work environment.
Flexibility: Availability to work flexible hours including evenings weekends and holidays.
Education: A high school diploma or equivalent is typically required with a preference for higher education or previous retail experience.
Tech Savvy: Basic computer knowledge for managing sales transactions and customer profiles.