Hiring freshers for customer service voice- Kolkata
Hiring freshers for customer service voice- Kolkata
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Only Kolkata candidates can apply.
- Handling incoming calls and responding to customer emails
- Resolving customer complaints and issues
- Assisting customers with product information and placing orders
- Identifying and escalating issues to supervisors
- Providing exceptional customer service and support
Requirements
- Undergraduate or Graduates can apply
- and MBA are not eligible
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Familiarity with customer service principles and practices
Benefits
Opportunity to move laterally within the organization through IJP for various other roles and business units which exist. Transport facility will be provided.
Required Skills:
Qualification: Undergraduate & Graduate Candidate should have - Good Communication skills. Take calls Over Phone which involves working in different time zones. Take calls from Global clients and initiate the right responses to them positively and professionally. Flexible to work in shifts. Excellent English - both verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge.
Required Education:
Any Graduate.
Employment Type
Full Time
