Hiring freshers for customer service voice- Kolkata

Kolkata - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Hiring freshers and experience for Customer Support Representative at Kolkata Salary flat 3LPA

Only Kolkata candidates can apply.

Responsibilities:

Handling incoming calls and responding to customer emails
Resolving customer complaints and issues
Assisting customers with product information and placing orders
Identifying and escalating issues to supervisors
Providing exceptional customer service and support

Requirements

Undergraduate or Graduates can apply
and MBA are not eligible
Excellent communication skills in English
Ability to work in different time zones and flexible with shifts
Familiarity with customer service principles and practices

Shift: US Shift (evening & night shift)

Week Off: 2 days rotational week off. 5 Days working

Benefits

Opportunity to move laterally within the organization through IJP for various other roles and business units which exist. Transport facility will be provided.

Required Skills:

Qualification: Undergraduate & Graduate Candidate should have - Good Communication skills. Take calls Over Phone which involves working in different time zones. Take calls from Global clients and initiate the right responses to them positively and professionally. Flexible to work in shifts. Excellent English - both verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge.

Required Education:

Any Graduate.

Hiring freshers and experience for Customer Support Representative at Kolkata Salary flat 3LPAOnly Kolkata candidates can apply. Responsibilities:Handling incoming calls and responding to customer emailsResolving customer complaints and issuesAssisting customers with product information and placing ...