Admissions Supervisor
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Posted on:
30+ days ago
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1 Vacancy
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Job Summary
Job Title: Admissions Supervisor
Reports to: Sales & Marketing Manager
Location: Dublin South
Job Type: Full time Permanent
Job Summary:
Griffith College Irelands largest private third level college seeks to recruit a motivated organised sales and admissions supervisor for their marketing admissions team.
This role is an excellent opportunity for someone with outstanding administrative and operational skills and a keen eye for detail who is looking for increased responsibility and the opportunity to excel in a busy admissions department.
An effective efficient and optimised sales and admissions process is vital to maximising learner numbers on the Colleges programmes. The successful candidate will gain exposure to a wide range of administrative and reporting activity. Reporting to the sales & marketing manager the successful candidate will have individual responsibility supporting marketing officers processing student applications for the national admissions office.
Job Responsibilities:
- Support Marketing Officers in contacting all live applicants on a weekly basis primarily by phone but also by email and other channels across the colleges 200 programmes;
- Generate daily and weekly operational and management reports to track the pipeline of applications.
- Follow up on all CAO and direct applicant enquiry phone calls;
- Motivate guide and support Marketing Officers during peak intake periods to ensure smooth operations.
- Utilise the Colleges Scholar database and HubSpot CRM platform to follow up on missing documents from applicants;
- Ownership of the creation and management of student admissions files;
- Oversee CAO communications including assistance with printed material (fee sheets information packs etc.);
- Coordinate and track the distribution of induction invitations for the national market maintaining precision in data handling and follow-up.
- Generating offer letters and follow-up for acceptance reply forms;
- Maintain weekly reports regarding the applications for each faculty;
- Assist with campus tours for new applicants;
- Ownership of the main admissions email ensuring all emails are cleared and responded to within 24 hours.
- Manage the CAO communications calendar and databases with attention to detail highlighting key dates and proactively notifying Marketing Officers.
- Assisting at Open Days Higher Options Graduation and other key department and campus events.
- Any other business as required by the sales manager.
Minimum Education/ Experience Requirements: - Strong administration sales and communication skills
- Minimum 1.5 years sales administration experience ideally in a busy team environment
- Good working knowledge of Microsoft Office - Word Excel PowerPoint etc.
- 3rd level degree qualification
- Knowledge/experience with a CRM system (especially HubSpot) desirable
- Experience of reporting tools such as PowerBi is desirable
About Griffith College
Griffith College is Irelands largest independent third level institution with locations in Dublin Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephens Green on Dublins South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes complimented by a wide range of professional short term and corporate training educational solutions - in Griffith college there is something for everyone. Today there are over 7000 students studying in the College which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. Vision
To be recognised among the leading innovative and socially enterprising of Irelands universities
Why work for Griffith College
- Competitive salary package.
- Access to health cash plan for self and family through salary sacrifice
- Bike to work scheme.
- Opportunity for continued training development and support.
- Free parking facilities.*
- Onsite subsidised restaurant.*
- Onsite Gym.
- Stunning historical premises.
- Vibrant multidisciplinary and multicultural learning environment.
- Innovative and agile place to work.
- Welcoming environment committed to learner and staff development.
- *Dublin campus on South Circular Road.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College.
Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
Griffith College Dublin, Cork and Limerick offers a wide range of full and part-time courses at undergraduate and postgraduate level in accountancy, business, computing, design, law, media, music production, drama, training and education.
