Project Client Liaison (US Based Client)
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Job Location:
Quezon City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Employment Type: Full-Time Employment
Work Setup: Onsite onboarding for two to four weeks followed by a transition to a remote setup.
Work Schedule: Night Shift (Following Pacific U.S. Time Zone)
Location: Eastwood Libis Quezon City
Salary Package: 45000 to 55000 PHP/Monthly
Job Description
Our client is seeking a proactive and highly organized Project Client Liaison to serve as the critical link between their Sales and Production teams. This role ensures that client expectations are communicated clearly production milestones are met and project updates flow smoothly between all stakeholders.
The ideal candidate is an excellent communicator skilled at managing timelines and thrives in a fast-paced environment where adaptability and follow-through are key.
Duties and Responsibilities:
- Act as the primary point of contact between the client Sales team and Production team
- Translate client requests into actionable tasks and deliverables for the Production team
- Monitor project timelines and deliverables to ensure deadlines are met
- Schedule and facilitate internal and client-facing meetings
- Track scope changes and ensure all adjustments are communicated documented and approved
- Anticipate and flag potential delays bottlenecks or misalignments between client expectations and production bandwidth
- Ensure that all stakeholders are aligned and updated on progress through regular status reports or check-ins
- Coordinate task assignment and follow-ups with the appropriate team members
- Assist in maintaining documentation project tracking systems and communication logs
Job Requirements:
- Bachelors degree of any related field
- 2-4 years of experience in project coordination account management or client-facing roles
- Excellent written and verbal English communication skills
- Strong organizational skills and attention to detail
- Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities
- Experience working with US based clients
- Familiarity with project management tools (e.g. Trello Asana or similar)
- Ability to work independently while collaborating effectively with remote teams
What were looking for:
- Clear and professional phone presence
- Organized and detail-oriented; able to manage multiple tasks and deadlines without dropping the ball
- Self-starter whos comfortable working independently and taking initiative
- Able to anticipate needs and adapt to changing priorities
- Calm under pressure and solution-oriented when faced with challenges
- Passionate for learning and professional growth and someone who is not afraid to ask questions and be open to learning.
What benefits await you by joining Intelassist
- Global career advancement and networking opportunities.
- Access to both virtual and on-site intensive courses for career and personal development enhancement.
- Monetary rewards for successful referrals that are hired.
- Guaranteed weekends off and a total of 20 paid leave days upon regularization.
- Collaborative work environment
- Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment with coverage of up to 100000 PHP per illness.
WHY INTELASSIST
We grow together. We value your effort. We aim to empower you.
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
: Work collaboratively with a team to ensure the complete and timely collection of medical records, billing information, and other materials collected on behalf of our customers (Law Offices).Qualifications as follows: Excellent Communication Skills (Oral and Written)Ability to exp
