Coordinator, Ticket Operations
Share
Job Location:
Boca Raton, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Apply now to join FAU on its race to excellence.
For more information on everything FAU has to offer please visit
Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.
Position Summary:
Florida Atlantic University is seeking a Coordinator Ticket Operations. - Boca Raton FL.
Summary of responsibilities:
Manage all Ticket Operations with hiring training and supervision of part-time ticket office staff. This includes all policies and procedures regarding public relations operational goals accounting standards and computer operations.
Assist the Operations for all ticketed FAU Sporting events and other special events as assigned. Serve as the primary lead for womens basketball and baseball gameday operations.
Work hand in hand with our business office team to balance all revenues and expenditures.
Assist Director of Ticket Office in creating and implementing ticket office policies and procedures following university and NCAA audit guidelines and Florida law
Prepares reports for revenue in sales generated by the Ticket Operations Office.
Enforces ticket office policies and procedures following university and NCAA audit guidelines and Florida law. These procedures include locating established booster seating setting season ticket prices administering comp ticket programs reconciling game day events depositing ticket revenue and building stadium and facility manifests.
Assists with the season ticket renewal process for all ticketed events.
Assign season ticket seating locations for FAU Athletic events. This includes home and away games any post-seasontournaments and outside events.
Manage game day operations of selected FAU athletic events and provide assistance in other assigned sports including post-game summaries attendance and sales reports.
Provide exceptional customer service to all constituents through inbound calls emails and day-of-game sales.
Interprets all guidelines regarding NCAA rules and regulations concerning ticket sales and distribution including complimentary tickets for prospective student-athletes. Responsible for advising staff members on these procedures.
Communicate with the Conference on ticket distributions for any regular or postseason events.
FAU Benefits and Perks
If Benefits & Perks are important to you then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students staff and faculty FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family) Dental Vision Life Insurance Flexible Spending plans Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program.
Sick Leave Pool Program.
Paid time off (eligible employees) including vacation and sick leave 1 personal day 9 paid holidays and paid winter break (at Presidents discretion).
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAUs amazing offers visit us at Living in Palm Beach County
The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County BDB
Minimum Qualifications:
Masters degree from an accredited institution in an appropriate area of specialization; or bachelors degree from an accredited institution in an appropriate area of specialization and two (2) years of appropriate experience required.Salary:
$39000 per year.AMP Exempt
College or Department:
University AthleticsLocation:
Boca RatonWork Days and Hours:
Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings and weekends required.Application Deadline:
Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED:Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official sealed transcripts and original NACES evaluation if applicable sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II) motor vehicle check credit check reference checks alcohol and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at or send an email at To contact Human Resources please call . For communication assistance call 7-1-1.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Florida Atlantic University (FAU) is a student-centered public research university committed to empowering students who want to make a difference.
