As aDining Room Host/Hostessat Chick-fil-A you will be the first point of contact for our guests setting the tone for their dining experience. Youll create a warm welcoming atmosphere in the dining area assist guests with seating and ensure the dining room is clean organized and inviting. Your role will help deliverGenuine Hospitalitythrough meaningful interactions and excellent service.
Key Responsibilities:
- Greet and Seat Guests:Welcome every guest with a smile assist with seating arrangements and ensure a smooth and pleasant transition into the dining area.
- Maintain a Clean and Welcoming Dining Area:Ensure tables chairs and the dining room are clean and organized maintaining a comfortable environment for guests.
- Support the CORE 4 Values:Smile make eye contact speak with a friendly tone and always end your conversations with My Pleasure.
- Assist with Guest Needs:Address guest inquiries offer refreshes on beverages or assistance and ensure that guests have everything they need for a great dining experience.
- Collaborate with the Team:Work with fellow team members to ensure smooth service in the dining area and provide assistance where needed.
- Demonstrate Hard Work & Hustle:Stay focused and efficient especially during busy times to ensure the dining area is organized and guests feel well cared for.
- Exhibit Positivity & Enthusiasm:Bring a positive upbeat attitude to your shift creating a welcoming environment for both guests and the team.
- Take Ownership:Take responsibility for maintaining a clean and welcoming dining room ensuring every guest feels valued and appreciated.
Core Values in Action:
As a Dining Room Host/Hostess youll live out Chick-fil-As core values including:
- Hard Work and Hustle:Approach every task with energy and dedication ensuring the dining room is always welcoming and guests are attended to promptly.
- Integrity:Maintain high ethical standards and ensure every guest has a positive experience by providing excellent service.
- Courageous Communication:Confidently communicate with guests and teammates ensuring clear and respectful interactions.
- Ownership:Take ownership of the dining rooms atmosphere keeping it clean organized and inviting for guests.
- Positivity:Bring a cheerful and optimistic attitude to work spreading positivity throughout the dining area.