Greet and room patients
Obtain and document past medical and surgical histories chief complaint history of present illness (HPI) and vital signs
Reconcile and document patient medications and allergies in the EHR system
Assist the Provider with patient examination treatment and in-office procedures as needed
Prepare and administer medications as directed by the Provider
Prepare and/or collect laboratory specimens
Act as a scribe as needed by the Provider
Explain treatment procedures and provide approved educational information to patients and their families
Respond to patient questions and prescription refill requests via phone or in the EHR messaging system
Manage Provider schedule(s) in the EHR system which includes scheduling patients for appointments and in-office procedures
Schedule patient surgeries
Maintain applicable work queues in the EHR system
Index lab reports procedure and office notes and outside documentation pertinent to patient care from the document management system to the EHR system
Perform clinical room turnover/set-up and equipment sterilization
Assist with the training and onboarding of new staff
Maintain OSHA standards to ensure a sterilized and safe environment
Maintain stock of office clinical and clinic specific supplies and order from appropriate vendor as needed
Ability to meet the physical and mental demands of the position
All other duties as assigned
The ability to work on-site
Predictable reliable and prompt attendance
Otolaryngology Knowledge: Strong understanding of ENT terminology and anatomy and best practices in the effective flow of clinical services.
Knowledge of examination and diagnostic procedures.
Knowledge of medical equipment and instruments.
Annual Scope Training