Inside Sales Coordinator
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Job Location:
Covington, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.
The Inside Sales Coordinator functions will consist of working closely with outside salesand production to provide an exemplary customer experience throughout the gearbox
renewal process by following quality management work instructions and procedures.
Job Duties Provide customer service for order acceptance and order entry: including expediting order changes/modifications and order coordination. Support outside sales by providing accurate lead times and keeping them informed throughout the renewal process. Punctual and precise order entry Ensure customer satisfaction by managing orders throughout all stages of the renewal process to ensure accurate and on-time delivery Update CRM software Communicate with purchasing to ensure material availability and follow up on past due items Create job packets for release to the shop floor Field sales calls as needed Process customer complaints and facilitate warranty claims Act as a liaison between customers and engineering for technical support and warranty issues Comply with export compliance regulations and vet potential customers through global trade management software Support other inside sales coordinators as needed Other duties as assigned
Required Skills Strong Customer Service Skills Written and Verbal Communication Skills Computer Proficiency Excellent administrative organizational time management and problem-solving skills Ability to multitask in a fast-paced environment A strong work ethic and willingness to learn Ability to build positive and affective customer relationships Experience High School Diploma Two years experience in sales coordination sales administration or customer service preferred Experience in Enterprise Resource Planning (ERP) software Customer Relationship Management (CRM) software & Microsoft Suite preferred but not required
Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
