Senior Security Service Technician
Senior Security Service Technician
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Job Description
Be part of the future!
We are one team dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to make a difference.
Work with an Award-Winning technology that delivers sustainability safety and health.
What we offer:
Competitive Starting Pay
On the Job Paid Training
Tuition Reimbursement
Global Advancement Opportunities with Unlimited Career Path
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion IP CCTV access control and fire alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
How you will do it
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment repair or replace inoperative equipment and test for operation.
- Coordinate inspections and/or installations with police fire departments or other appropriate agencies.
- Performs repair and/or inspections of intrusion detection IP CCTV Access Control systems and fire alarms (if applicable).
- Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
- Tests operation of system to the customer monitoring center to properly establish service connectivity.
- Complete all forms accurately and customer paperwork as required.
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Provide quotes to support recommendations and solutions.
What we look for
Required
- 6 years in low-voltage or security industry.
- Excellent general knowledge of major security manufacturer platforms including:
- Valid drivers license with an excellent driving record.
- High school diploma or GED (General Education Development)
- Ability to pass thorough background and identity checks.
- Well Versed in Access Controls CCTV Burglary and Fire Alarms in Commercial Applications
Preferred
- Ability to read blueprints and schematic drawings.
- Ability to operate hand and power tools.
- Ability to unload ladder from fleet vehicle and climb ladder.
- Ability to always operate fleet vehicle in a safe manner.
- Ability to communicate and provide excellent customer service
- Bosch/Radionics Honeywell Firelite Silent Knight DMP DSC etc.
HIRING HOURLY RANGE: $25.48-$36.00 per hour (Hourly rate to be determined by the education experience knowledge skills and abilities of the applicant internal equity location and alignment with market data.) This position includes a competitive benefits package. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Senior IC
Employment Type
Full-Time
