REMOTE GERMAN CUSTERMOR SERVICE AGENT PORTUGAL

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Offer: German-Speaking Customer Service Representative Remote (Rent-a-Car Company)

Location: Remote (based in Portugal)
Start Date: 15/05
Languages Required: Fluent German (spoken & written) good English for internal communication
Contract: Full-time
Salary Package:

1030/month paid 14 times per year
10/month performance bonus (120/year)
30/month complexity bonus

Working Hours:

Monday to Friday: 07:00 20:00 (rotational shifts)
Saturday: 08:00 16:00
Sunday: 08:00 17:00
Days Off: 2 rotational days off per week

About the Role

Join a leading international rent-a-car company as a Remote Customer Service Representative assisting German-speaking clients. Youll help with bookings inquiries and customer concerns all while working from home in Portugal.

Your Responsibilities

Handle customer interactions via phone email and chat
Assist with car reservations changes and issues
Provide policy information and solutions in a professional manner
Follow internal procedures and escalate when necessary
Deliver excellent customer satisfaction and meet quality KPIs

Your Profile

Fluent in German (spoken and written) required
Good level of English for training and internal use
Experience in customer service is an asset
Strong communication and problem-solving skills
Comfortable working rotating shifts including weekends
Home office setup with stable internet connection

What We Offer

1030/month base salary (14 months)
30/month complexity bonus
10/month performance bonus
100% remote work within Portugal
Paid training and onboarding
International supportive work environment
Career development opportunities in a recognized travel brand

Interested Lets get started!
Send your CV to:
Start your journey with us on 15th May!

you get a performance bonus and complexity bonus

Job Offer: German-Speaking Customer Service Representative Remote (Rent-a-Car Company) Location: Remote (based in Portugal) Start Date: 15/05 Languages Required: Fluent German (spoken & written) good English for internal communication Contract: Full-time Salary Package: 1030/month paid 14 time...