Product Owner I

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

Reporting to the Sr. Manager - Chief Product Owner II theManager - Product Owner I within Protect Platform is responsible for maximizing product value that supports a fast-moving enterprise-wide initiative with significant stakeholder visibility. This entails aligning with other Product Owners and Senior Management to follow a product vision creating and maintaining a prioritized product backlog managing delivery blockers and continuously assessing stakeholder feedback. Success in this position requires a balance of quality and with the urgency of execution while ensuring solutions align with stakeholders needs data integrity and long-term product vision that meet regulatory expectation.

Key Accountabilities

The key accountabilities of this role include but are not limited to the following:

• Specific experience as a Product Owner for prevention and/or detection capabilities prioritizing backlog and guiding solution construction and implementation

• Collaborate across the other delivery team to provide ongoing pipeline & status updates for initiatives to ensure we achieve desired and end state on time and in budget

• Work closely with influence and effectively manage relationships with key partners and stakeholders both within Protect Platform and outside partners up to the Executive Level to successfully delivery & implement initiatives & meet associated business objectives

• Establish Product Owner presence and appropriately guide agile team business owners and other partners to successful product feature completion.

• Promote TD Agile practices and train project members and/or Business users where applicable

• Collaborate with architects applications and systems development teams to ensure designs and data across systems and platforms

• Proactively build and maintain relationships with fraud end users to ensure feedback is given and product enhancements align with correcting/preventing customer irritants

• Oversee scope of the project and collaboratively adjusts scope when necessary ensuring adherence to established project change management processes

• Adhere to enterprise project gating and governance controls to ensure that projects meet all the performance quality and compliance standards and conforms to appropriate methodology

• Understanding and applying standards forconsumers data expectations ranging from naming standards to performance optimization; implement data strategies; build data flows personas user journeys and assisting Business Architecture team to map them to target state capabilities

• Conduct ad-hoc analysis as required by the business and deliver results by developing and executing on innovative analytical solutions

• Ensure data lineage mapping across implementations for central data store

• Work creatively as an out-of-the-box thinker with conceptual and problem-solving skills

• Exercise excellent judgment and has personal integrity when handling sensitive/confidential information

• Participate as a key stakeholder in PI Planning sessions to produce quarterly plans and align stories to sprints with a focus on delivering on objectives and key results (OKRs)

• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes

• Empowered to make product delivery decisions escalating to senior management as appropriate

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities building the appropriate reports to demonstrate progress and future change

Experience and Education

• Ability to deal with ambiguity and flexibility to adapt to changing business priorities in a fast-paced environment while continuously challenging the status quo

• Significant experience executing projects using Agile delivery methodology

• Thorough knowledge of project management principles practices techniques and tools

• Previous experience developing and executing on strategies and delivering superior results in both the short and long term

• Strong analytical and problem-solving skills; uses strong communication skills to communicate complex issues in easily understandable terms.

• Proven ability to see business processes through the customer and employee lens

• Strong business acumen financial acumen and analytical skill set ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns and identify common themes and trends

• Strong communication (written & verbal) and inter-personal skills to facilitate working with colleagues at all levels of the organization

• Team player with exceptional relationship management and impact & influence skills

• Natural collaborator who engages colleagues business partners external stakeholders and employees at all levels of the organization with a superior ability to make things happen through the use of positive influence

• Understanding of detection/prevention approaches and technologies for one or more domains (Fraud Financial Crimes Insider Risk)

• Familiarity with data flow diagrams use case creation and defining acceptance criteria

• Sound working knowledge of various software applications (e.g. Jira Confluence MS Excel MS Word MS PowerPoint Project Visio etc.)

• Relevant university degree or equivalent work experience

• 7 years of relevant delivery experience

• 3 years as Product Owner

Nice to Have

• Certified Scrum Product Owner (CSPO) certification

• Project Management Professional (PMP) certification

• Scaled Agile Framework (SAFe) certifications or experience operating in a scaped agile environment (if candidate does not have a SAFe certification they will be required to complete SA or POPM within first 90 days of role)

• Experience in any Insider Risk Fraud Management or Financial Crimes group is valuable

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):